Key Account Manager

1014 LEGO Turkey; Fatih; On-site; TRY 250,000 - 420,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Group in Turkey's Modern Trade team is seeking a seasoned Key Account Manager to own relationships with key customers, lead negotiations and turn plans into measurable results. You will identify growth opportunities, build strong partnerships and ensure execution aligns with business goals.

You will balance customer needs with corporate priorities, drive omnichannel growth, and collaborate across Sales, Marketing, Trade Marketing and Operations to deliver strong results.

Qualifications

• Must have proven track record in managing key customer accounts and delivering sales targets.
• Experience in commercial negotiations and joint business planning with customers.
• Strong ability to use data to inform sales plans and measure results.

Responsibilities

• Own customer plans from priorities through negotiation, execution and reviews.
• Balance customer needs with business priorities and identify growth opportunities.
• Deliver annual sales targets and strengthen long-term relationships.
• Improve execution across key priorities and build a clear growth plan.
• Create a healthy pipeline of opportunities for next year.

Skills

Key account management

Negotiation

Joint planning

Sales analytics

Omnichannel

Shopper insights

Job description

Job Description Just imagine turning a shared customer plan into measurable sales growth. Then make it real.

About the role

As our Key Account Manager, you'll own the business with key customers, from joint planning and negotiations through execution and performance. You'll identify growth opportunities, build strong customer partnerships and turn commercial plans into results. It’s a varied role combining strategy, negotiation and hands‑on execution, with a direct impact on business performance.

Required Qualifications

• Delivered sales and profitability targets while managing key customer accounts.
• Led commercial negotiations and joint business planning with customers.
• Used financial and performance data to shape sales plans and track results.

Preferred Qualifications

• Managed customers or commercial plans across retail or omnichannel environments.
• Applied category and shopper insights to identify opportunities and improve performance.

What you’ll build

• Own customer plans from initial priorities through negotiation, execution and performance reviews.
• Balance customer needs with business priorities while finding opportunities for shared growth.
• Deliver the annual sales target and strengthen long‑term customer relationships.
• Improve execution across key commercial priorities and build a clear customer growth plan.
• Create a healthy pipeline of opportunities that supports performance in the following year.

If you’ve worked in a role where you owned key customers, led negotiations and turned insights into measurable growth, you’ll feel at home here.

What matters most is taking ownership, staying focused on customers and bringing different stakeholders together around clear commercial goals.

Life on the team

You’ll join the Modern Trade team, an innovative and commercially focused part of the LEGO® business. We spot opportunities early, share information openly and turn ideas into practical results. You’ll have room to think strategically, solve problems and adapt as customer needs change. Our hybrid rhythm balances office days for collaboration with flexibility for focused work. We value accountability, customer-focused thinking and people who can influence others while contributing to shared success.

What success looks like

You’ll master the balance between customer priorities and business goals, adapting your approach to each partnership. Over the next 12 to 18 months, you’ll help bring new players into the ecosystem, develop existing partners and support a stronger omnichannel model. You’ll work closely with Sales, Marketing, Trade Marketing, Operations and key customer stakeholders to align priorities and deliver strong execution.

What’s in it for you?

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well & thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you’ll love to build, so from day1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.
• Workplace - When you join the team you’ll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real. Join the LEGO® team today.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do.

Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.