Key Account Manager

Brady Corporation; Fatih; On-site; TRY 4,436,000 - 6,407,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Bonus opportunity

Vacation and holiday pay

Job summary

Brady is seeking a Key Account Manager to drive growth and strengthen relationships with strategic customers. You will serve as the primary point of contact for key accounts, developing long-term partnerships and delivering solutions that help customers achieve their business objectives.

You will work closely with cross-functional teams to identify growth opportunities, execute account strategies, and ensure an exceptional customer experience.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 6 years of experience in Account Management, Sales, Business Development, or a related commercial role.
• Proven track record of managing key accounts and achieving revenue growth targets.
• Strong relationship-building and stakeholder management skills.
• Excellent communication, presentation, and negotiation skills.
• Strong business and commercial acumen.
• Ability to develop and execute strategic account plans.
• Strong organizational and time management skills.
• Proficiency in CRM systems and Microsoft Office applications.
• Ability to manage multiple priorities in a dynamic business environment.

Responsibilities

• Manage and grow a portfolio of strategic customer accounts.
• Build and maintain strong relationships with key customer stakeholders and decision-makers.
• Develop and execute account strategies to drive revenue growth and achieve business objectives.
• Identify opportunities to expand existing customer relationships through new products, services, and solutions.
• Partner with internal teams, including Sales, Customer Experience, Operations, Marketing, and Supply Chain, to deliver customer value and support business goals.
• Lead customer business reviews, account planning activities, and strategic discussions.
• Negotiate commercial agreements and support contract management activities.
• Monitor customer performance, satisfaction levels, and market trends to identify opportunities and mitigate risks.
• Maintain accurate account information, sales forecasts, and opportunity pipelines using CRM tools.
• Act as the voice of the customer by sharing feedback and market insights that support continuous improvement and business growth.
• Support the successful resolution of customer concerns and escalations while maintaining strong customer relationships.

Skills

Account management

Sales

Business development

Relationship building

Negotiation

Communication

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2023, Brady employed approximately 5,600 people worldwide. Our fiscal 2023 sales were approximately $1.33 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com .

Why work at Brady:

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Job Description

What we need

Brady is seeking a Key Account Manager to drive growth and strengthen relationships with strategic customers. In this role, you will serve as the primary point of contact for key accounts, developing long-term partnerships and delivering solutions that help customers achieve their business objectives.

You will work closely with cross-functional teams to identify growth opportunities, execute account strategies, and ensure an exceptional customer experience. The ideal candidate is a results-driven professional with strong commercial acumen, relationship-building skills, and a passion for customer success.

What you'll be doing

• Manage and grow a portfolio of strategic customer accounts.
• Build and maintain strong relationships with key customer stakeholders and decision-makers.
• Develop and execute account strategies to drive revenue growth and achieve business objectives.
• Identify opportunities to expand existing customer relationships through new products, services, and solutions.
• Partner with internal teams, including Sales, Customer Experience, Operations, Marketing, and Supply Chain, to deliver customer value and support business goals.
• Lead customer business reviews, account planning activities, and strategic discussions.
• Negotiate commercial agreements and support contract management activities.
• Monitor customer performance, satisfaction levels, and market trends to identify opportunities and mitigate risks.
• Maintain accurate account information, sales forecasts, and opportunity pipelines using CRM tools.
• Act as the voice of the customer by sharing feedback and market insights that support continuous improvement and business growth.
• Support the successful resolution of customer concerns and escalations while maintaining strong customer relationships.

How Brady will support your success

• Comprehensive onboarding and training programs.
• Opportunities to work with global customers and business partners.
• Exposure to strategic sales and account management initiatives.
• Ongoing professional development and career growth opportunities.
• Supportive and collaborative team environment.
• Opportunity to make a direct impact on business growth and customer success.

What you'll need to be successful

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 6 years of experience in Account Management, Sales, Business Development, or a related commercial role.
• Proven track record of managing key accounts and achieving revenue growth targets.
• Strong relationship-building and stakeholder management skills.
• Excellent communication, presentation, and negotiation skills.
• Strong business and commercial acumen.
• Ability to develop and execute strategic account plans.
• Strong organizational and time management skills.
• Proficiency in CRM systems and Microsoft Office applications.
• Ability to manage multiple priorities in a dynamic business environment.

Preferred Qualifications

• Experience managing large or strategic customer accounts within a B2B environment.
• Experience working within manufacturing, industrial, safety, identification, or technology industries.
• Demonstrated success driving customer retention, account expansion, and revenue growth.
• Strong analytical and problem-solving capabilities.
• Experience collaborating with cross-functional teams in a global organization.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Continuous improvement mindset and adaptability in a changing market environment.
• Complete insurance coverage starting on first day of employment - medical, dental, vision, life
• 401(k) with company match
• Bonus opportunity
• Vacation and holiday pay

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Additional Information

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