Key Account Executive

La Lorraine Bakery Group; Ataşehir; Presencial; TRY 250.000 - 420.000; Jornada completa

Descripción de la vacante

La Lorraine Bakery Group in Turkey seeks a proactive Key Account & Food Service Specialist to grow strategic relationships and drive profitable sales. You will develop customer-specific plans, coordinate with internal teams and promote new products to achieve targets.

You will manage visits, promotions and category analysis, while negotiating effectively and maintaining a strong focus on customer satisfaction and travel readiness.

Formación

• Bachelor’s degree in Business Administration, Economics, Marketing or related field.
• Minimum 2 years of sales experience in FMCG or Food Service is preferred.
• Experience in Key Account Management is advantageous; English proficiency is required.
• Strong relationship, negotiation and communication skills; travel as needed.

Responsabilidades

• Build and maintain strong relationships with Key Account and Food Service customers.
• Develop customer-specific action plans to drive profitable growth.
• Serve as main contact for customers and coordinate with internal teams.
• Conduct regular visits, promote products and marketing initiatives.
• Achieve sales targets for acquisition, turnover and profitability.
• Execute activity plans within budget and channel strategy.
• Collaborate with Marketing to implement promotions and sales initiatives.
• Apply category management by monitoring performance and seeking improvements.
• Address customer requests and resolve issues promptly.
• Conduct market visits to monitor execution standards and actions.
• Identify opportunities to grow existing accounts and win new customers.
• Generate new business ideas contributing to channel growth.

Conocimientos

Relationship management

Negotiation

Analytical thinking

Communication

English proficiency

Cross-functional collaboration

Educación

Bachelor's degree in Business Administration, Economics, Marketing or related field

Herramientas

MS Office

Descripción del empleo

You will manage and grow key account and food service relationships, develop customer‑specific strategies, drive sales and profitability, and identify new business opportunities while delivering customer‑focused initiatives and ensuring strong collaboration across internal teams.

The function

• Build, develop and maintain strong, long‑term relationships with existing and potential Key Account and Food Service customers.
• Develop customer‑specific action plans in line with channel strategies to drive profitable business growth.
• Act as the main point of contact for customers, understand their needs and expectations, and coordinate with relevant internal teams to provide effective solutions.
• Conduct regular customer visits and promote new products, brands, packaging innovations and marketing initiatives.
• Achieve assigned sales targets in terms of customer acquisition, turnover and profitability.
• Execute customer activity and promotional plans in line with the allocated budget and channel strategy.
• Collaborate with the Marketing team to develop and implement customer‑focused promotional activities and sales initiatives.
• Apply a category management approach by regularly monitoring and analyzing customer and category performance, identifying opportunities for improvement.
• Address customer requests, concerns and issues, ensuring timely and effective resolution.
• Conduct market and field visits to monitor execution standards and take necessary corrective actions.
• Identify opportunities to grow existing accounts, acquire new customers and increase customer loyalty.
• Generate and propose new business ideas and initiatives that contribute to channel growth.
• Collaborate effectively with relevant internal departments to ensure smooth business operations and customer satisfaction.

Your profile

• Bachelor's degree in Business Administration, Economics, Marketing or a related field.
• Minimum 2 years of sales experience.
• Preferably experience in the FMCG sector and/or Food Service channel.
• Experience in Key Account Management is an advantage.
• Strong customer relationship management, communication and negotiation skills.
• Strong analytical thinking and problem‑solving abilities.
• Commercial awareness with a results‑driven and customer‑focused mindset.
• Good planning, organization and follow‑up skills.
• Ability to collaborate effectively with cross‑functional teams.
• Proficiency in MS Office applications.
• Valid driving license and willingness to travel.
• Good command of English

Our offer

• You will join an international family‑owned company with a strong long‑term vision, where more than 5,300 enthusiastic colleagues work together, driven by five core values.
• You can literally taste our passion every day through our fresh and innovative top‑quality products.
• You will help build a better world, as sustainability is high on our agenda.
• You will get the opportunity to grow and develop in a highly dynamic environment. Our LLBG Academy supports you in becoming the best version of yourself.
• You are given the space to roll up your sleeves, take initiative, and truly make a difference.