IVD Clinical Training & Field Support Specialist
Mindray
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Job summary
Mindray is looking for an experienced trainer and field technician to deliver technical trainings for our IVD product portfolio in Turkey. You will provide on-site support, troubleshoot issues, and collaborate with distributors to boost product adoption and customer satisfaction.
Required are a biomedical or biology degree and 3+ years in clinical labs with IVD knowledge, fluent English, and willingness to travel up to 30% to client sites and partner meetings.
Qualifications
- Degree in Biomedical or Biology or related field.
- 3+ years in clinical laboratory with IVD product experience or 2+ years in clinical application with IVD suppliers/partners.
- Excellent written and spoken English; interviews in English.
Responsibilities
- Deliver on-site technical trainings for Mindray IVD products.
- Provide on-site technical support and troubleshooting.
- Develop and deliver product application training and support to customers to increase usage and satisfaction.
- Train distributor application teams and provide feedback for their development.
- Collect and analyze product application and clinical information to meet customer requirements.
- Oversee project management: monitoring, implementation, and completion.
Skills
Education
Tools
Job description
Mindray is looking for an experienced trainer and field technician to deliver technical trainings for our IVD product portfolio in Turkey. You will provide on-site support, troubleshoot issues, and collaborate with distributors to boost product adoption and customer satisfaction.
Required are a biomedical or biology degree and 3+ years in clinical labs with IVD knowledge, fluent English, and willingness to travel up to 30% to client sites and partner meetings.
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