IT Systems Specialist: SAP/1C, macOS, Jira/Confluence

Ajax; Fatih; Sur place; TRY 180 000 - 300 000; Plein temps

Résumé du poste

Ajax Systems, Istanbul based IT team, is seeking an IT Support / System Administrator with 2–3 years of experience to manage SAP and 1C environments, and to support macOS devices and network infrastructure. The role includes collaboration with Ukraine teams and global stakeholders in a mixed local/global workload.

The position emphasizes user administration, documentation in Jira/Confluence, and strong English communication skills for daily operations.

Qualifications

• 2–3 years of experience in IT support, system administration, or helpdesk roles.
• Hands-on experience with user administration in 1C ERP System (nice to have) and SAP (must) environments.
• Strong proficiency in macOS hardware and software configurations.
• Good knowledge of basic networking concepts (Wi-Fi, TCP/IP, DNS, LAN/WLAN troubleshooting).
• Experience with Jira and Confluence for task tracking and documentation.
• Fluency in English (written and spoken) for daily communication with teams in Ukraine and global stakeholders.
• Excellent cross-departmental communication, analytical thinking, and problem-solving skills.

Responsabilités

• Manage user accounts, access permissions, and roles in 1C and SAP systems.
• Communicate closely with internal departments to assess, analyze, and map their specific software, module, and IT infrastructure requirements.
• Set up, configure, and maintain hardware and operating systems, with a strong focus on macOS / MacBook environments and corporate software.
• Maintain daily communication and collaboration with IT and operations teams in Ukraine to ensure aligned processes.
• Provide L1/L2 technical support for office networking infrastructure, including Wi-Fi, LAN, router configurations, and internet connectivity troubleshooting.
• Document IT processes, workflows, and service requests using Jira and Confluence.
• Responsible for the maintenance, repair, and operational performance of all IT equipment (both Mac and PC), office network/server infrastructure, and IT software.
• Oversee all IT hardware stock, track inventory levels, and manage equipment preparation and setup for employees.
• Allocate effort flexibly between local operational tasks in Türkiye (~50%) and global IT tasks/projects (~50%).

Connaissances

English fluency

Cross-departmental communication

Analytical thinking

Problem solving

Formation

Outils

SAP

Jira

Confluence

1C ERP

macOS

Description du poste

Ajax Systems, Istanbul based IT team, is seeking an IT Support / System Administrator with 2–3 years of experience to manage SAP and 1C environments, and to support macOS devices and network infrastructure. The role includes collaboration with Ukraine teams and global stakeholders in a mixed local/global workload.

The position emphasizes user administration, documentation in Jira/Confluence, and strong English communication skills for daily operations.