IT System Analyst

Gates Corporation; Konak; On-site; TRY 300,000 - 420,000; Full time

Job summary

Gates Corporation in Turkey seeks an IT System Analyst to own and optimize the CANIAS ERP across Kemalpaşa and other facilities. You will analyze needs, develop technical solutions, manage updates, and drive improvements that align with daily operations and long-term goals.

You will collaborate with departments, vendors, and IT teams to deliver secure, reliable systems, support shop-floor IT, and contribute to global IT initiatives with strong data protection practices.

Qualifications

• 5-7 years of experience.
• Bachelor's degree in Computer Engineering, Software Engineering, or equivalent preferred.
• 3+ years of hands-on CANIAS ERP experience; modules include Finance, Inventory, Production, Purchasing, Shipping/Sales, EDI, MRP, Engineering Change Control, or Barcode design is a plus.
• Experience with IT Help Desk systems; strong customer service mindset and timely ticket resolution.
• Strong data analysis skills using MS Excel, SQL, MS Access, Power BI, or AS400; ability to create high-quality reports and dashboards.
• Knowledge of MS SQL Server and Windows Server environments; System i Navigator experience is an asset.
• Ability to support IT hardware such as barcode printers, RF terminals, laser printers, and thin clients; knowledge of C#, ASP.Net/MVC, Web Services, Windows Services, T-SQL, or Dynamic SQL is a plus.
• Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
• Strong written and spoken English communication skills; excellent teamwork and collaboration abilities.

Responsibilities

• Serve as the primary technical expert for CANIAS ERP, managing system administration, maintenance, troubleshooting, and continuous improvements.
• Provide technical support across all facilities, resolving ERP issues, managing HelpDesk tickets, and supporting users with onboarding, access control, and system security.
• Lead and support ERP enhancement projects, upgrades, deployments, and decommissioning of legacy systems; act as project manager when assigned.
• Develop and implement light programming solutions using Troia, SQL, MS Excel VBA, .NET, Canias Web Services, and related technologies.
• Collaborate with IAS and other vendors for issue resolution, updates, and new implementations.
• Support additional IT functions including hardware setup, barcode and shop floor systems, password resets, licensing documentation, audits, and compliance tasks; maintain documentation and data confidentiality.
• Supervise external resources when required and support plant audits such as ISO/TS 16949.

Skills

CANIAS ERP

SQL

MS Excel

Power BI

MS Access

English communication

Teamwork

C#

ASP.Net/MVC

Web Services

Windows Services

T-SQL / Dynamic SQL

Education

Bachelor's degree in Computer Engineering or Software Engineering or equivalent

Tools

CANIAS ERP

MS SQL Server

Windows Server

System i Navigator

Job description

Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.

Gates is a leading manufacturer of application‑specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.

Let’s simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

What to Expect

We are looking for a IT System Analyst to support and lead our Kemalpaşa facility and other locations. In this role, you will take ownership of the ERP system, ensuring smooth performance, resolving issues, and delivering enhancements that support daily operations and long‑term business goals.

You will work closely with all departments to analyze needs, develop technical solutions, and manage system updates and projects. Expect to support users, coordinate with vendors, and handle light software development while maintaining high standards of data security and system reliability. You will play a key role in improving processes, supporting shop‑floor systems, and contributing to global IT initiatives.

Essential Duties And Responsibilities

• Serve as the primary technical expert for CANIAS ERP, managing system administration, maintenance, troubleshooting, and continuous improvements.
• Provide technical support across all facilities, resolving ERP issues, managing HelpDesk tickets, and supporting users with onboarding, access control, and system security.
• Lead and support ERP enhancement projects, upgrades, deployments, and decommissioning of legacy systems; act as project manager when assigned.
• Develop and implement light programming solutions using Troia, SQL, MS Excel VBA, .NET, Canias Web Services, and related technologies.
• Collaborate with IAS and other vendors for issue resolution, updates, and new implementations.
• Support additional IT functions including hardware setup, barcode and shop floor systems, password resets, licensing documentation, audits, and compliance tasks.Maintain documentation, ensure data confidentiality, and follow IT and safety compliance procedures.
• Supervise external resources when required and support plant audits such as ISO/TS 16949.

Keys to Success

• Requires in-depth knowledge and experience
• Requires conceptual and practical expertise in own area and general knowledge of related areas
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market

Supervisory Responsibilities

• None
• Acts as a resource for other team members; may lead projects with limited risks and resource requirements
• Acts as a resource for colleagues with less experience
• This is typically career level
• Uses best practices and knowledge of internal or external business issues to improve products or services
• Solves complex problems; takes a new perspective using existing solutions
• Works independently, receives minimal guidance
• Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
• Explains complex, difficult and/or sensitive information; works to build consensus

Requirements And Preferred Skills

• 5-7 years of experience
• Bachelor's degree in Computer Engineering, Software Engineering, or equivalent preferred.
• 3+ years of hands‑on CANIAS ERP experience; functional knowledge in modules such as Finance, Inventory, Production, Purchasing, Shipping/Sales, EDI, MRP, Engineering Change Control, or Barcode design is a plus.
• Experience with IT Help Desk systems; strong customer service mindset and timely ticket resolution.
• Strong data analysis skills using MS Excel, SQL, MS Access, Power BI, or AS400; ability to create high‑quality reports and dashboards.
• Knowledge of MS SQL Server and Windows Server environments; System i Navigator experience is an asset.
• Ability to support related IT hardware such as barcode printers, RF terminals, laser printers, and thin clients.Knowledge of C#, ASP.Net/MVC, Web Services, Windows Services, T‑SQL, or Dynamic SQL is a plus.
• Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
• Strong written and spoken English communication skills.Excellent teamwork and collaboration abilities.

Why Gates?

Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real‑world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

Work Environment

Gates is an Equal Opportunity and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.

GDPR: Gates are committed to protecting your private data. Please see below the link to our Job Applicants Privacy Statement which we would ask you to read in full. By applying for this position, you confirm that you have read, understood and accepted this policy.

https://www.gates.com/us/en/knowledge-center/resource-library/policies-and-statements/gates-job-applicants-privacy-statement.html