IT Support Specialist

Azerion; Fatih; Hybrid; TRY 180,000 - 300,000; Full time

Job summary

Azerion is seeking an IT Support Specialist to join our team in Turkey. You will provide IT support to staff and help manage our internal IT operations from end to end. Your responsibilities include managing the lifecycle of staff devices, troubleshooting issues with devices, accounts, network and printers, and handling software licenses.

You will ensure security across devices and systems, and coordinate with vendors as needed. A minimum of 1 year in a similar role is required.

Qualifications

• Minimum 1 year of experience in a similar IT support role.

Responsibilities

• Own the life-cycle of staff devices: purchases, installation, configuration, account management, software upgrades and device off-boarding.
• Troubleshoot issues with devices, accounts, network and printers.
• Manage software licenses and ensure security of devices, systems and services.
• Demonstrate strong interpersonal and communication skills; comfortable with terminal commands.
• Coordinate with business partners and vendors as needed.

Skills

IT support

macOS

Windows OS

Troubleshooting

Network basics

Job description

Relocation support is not provided.

Founded in 2014, Azerion (EURONEXT: AZRN) is one of Europe’s largest digital advertising and entertainment media platforms. Azerion brings global scaled audiences to advertisers in an easy and cost-effective way, delivered through our proprietary technology, in a safe, engaging, and high quality environment, utilizing our strategic portfolio of owned and operated content with entertainment and other digital publishing partners. Having its roots in Europe and with its headquarters in Amsterdam, Azerion has commercial teams based in 21 cities around the world to closely support our clients and partners to find and execute creative ways to make a real impact through advertising.

To keep up with our rapid growth we are looking for an IT Support Specialist.

What will you be doing in this role

You will be providing IT support to our staff. Together with the team you will manage our internal IT operations from A to Z.

• Responsible for the life-cycle of the devices: purchases, installation, configuration, account management, software upgrades and device off-boarding
• Troubleshooting the issues your colleagues may have with their devices, accounts, network and printers
• Managing the software licenses
• Excellent with computers and knows macOS and Windows operating systems
• You know how to keep the devices, systems and services secure
• You have good interpersonal and communication skills
• You are not afraid of a few terminal commands
• You can manage various business partners and vendors
• You have min. 1 years of experience in a similar role

Additional information

• You are already based in Turkey
• We do not offer relocation for this position
• We are looking for someone to cover an afternoon shift 12pm to 8pm.