IT Support Technician (Onsite) – On Call/Backfill - Turkey

ITProposal; Fatih; On-site; TRY 6,199,000 - 8,266,000; Full time

Benefits offered by this job

Food allowance

Travel allowance

Job summary

ITProposal is seeking an Onsite IT Support Technician (On Call/Backfill) to provide desk and end-user support onsite at Şişli, Istanbul, Türkiye. The role offers flexible, project-based, on-call work with an hourly rate of 500 Turkish Lira, plus a daily food allowance of 300 Turkish Lira and travel reimbursement where applicable.

The ideal candidate will assist with Windows 10/11, Microsoft Office/M365, printers, and basic networking while delivering professional customer service.

Qualifications

• 1+ year of IT Support, Help Desk, or Desktop Support experience.
• Strong knowledge of Windows 10/11.
• Experience supporting Microsoft Office and Microsoft 365.

Responsibilities

• Provide onsite desktop and laptop support for end users.
• Install, configure, and troubleshoot Windows operating systems.
• Diagnose and resolve hardware and software issues.
• Support Microsoft Office and Office 365 applications.
• Configure printers, scanners, and other peripheral devices.
• Perform hardware replacements and equipment installations.
• Set up workstations for new employees.
• Handle basic network connectivity troubleshooting.
• Escalate complex technical issues when required.
• Document completed work accurately and professionally.

Skills

Customer service

Communication

Independent onsite work

English proficiency

Education

CompTIA A+ certification

Microsoft Certification

Tools

Windows 10/11

Microsoft 365

Printers & peripherals

TCP/IP & networking basics

Active Directory (basic)

Job description

IT Support Technician (Onsite) - On Call/Backfill

Location: Şişli, Istanbul, Türkiye
Employment Type: Flexible / Project-Based / On-Call
Start Date: ASAP
Rate: 500 Turkish Lira per hour

Benefits: 300 Turkish Lira food allowance per day worked + travel allowance paid

About the Role

Are you an IT Support professional looking for flexible work opportunities? We are seeking reliable and customer-focused Backfill IT Support Technicians to provide onsite technical support for our enterprise clients in Şişli, Istanbul.

This is an excellent opportunity for IT professionals, freelancers, or technicians looking to supplement their income while working with well-known international organizations.

What You'll Do

• Provide onsite desktop and laptop support for end users.
• Install, configure, and troubleshoot Windows operating systems.
• Diagnose and resolve hardware and software issues.
• Support Microsoft Office and Office 365 applications.
• Configure printers, scanners, and other peripheral devices.
• Perform hardware replacements and equipment installations.
• Set up workstations for new employees.
• Handle basic network connectivity troubleshooting.
• Escalate complex technical issues when required.
• Document completed work accurately and professionally.

What We're Looking For

Required Skills

• 1+ year of IT Support, Help Desk, or Desktop Support experience.
• Strong knowledge of Windows 10/11.
• Experience supporting Microsoft Office and Microsoft 365.
• Basic networking knowledge (TCP/IP, Wi-Fi, LAN).
• Experience troubleshooting PCs, laptops, printers, and peripherals.
• Excellent customer service and communication skills.
• Ability to work independently onsite.
• English communication skills (written and spoken).

Preferred

• CompTIA A+, Google IT Support, Microsoft, or similar certification.
• Experience working in corporate IT environments.
• Familiarity with Active Directory and basic user administration.

Why Join Us?

• Flexible, project-based work.
• Opportunity to work with international enterprise clients.
• Gain experience in diverse IT environments.
• Competitive hourly compensation.
• Travel reimbursement (where applicable).
• Potential for recurring assignments based on performance.

Ideal Candidate

You enjoy solving technical problems, delivering excellent customer service, and adapting quickly to different client environments. You are dependable, professional, and ready to provide onsite support whenever needed.