IT Operations Manager - AV, Security & Helpdesk

Soho House & Co.; Fatih; On-site; TRY 900,000 - 1,300,000; Full time

Job summary

Soho House & Co. in Marmara Fatih is seeking an IT Manager to lead in-house IT operations for guests and staff. You will address IT issues, manage equipment, and safeguard our digital environment.

The role requires strong communication, organizational skills, attention to detail, and a proactive approach to security and vendor management. Prior experience in similar roles and English proficiency are essential.

Qualifications

• Professional education in computer science or related degree preferred.
• Minimum 5 years of working experience in a similar role.
• Very good IT-skills in Microsoft Office.
• Very good English language skills.
• Must be technically competent with the ability to address company's computer, Internet, software and network security needs.
• Must understand electronic, repair, and installation of AV equipment and the House set up.

Responsibilities

• Assists members, guests, and clients with IT issues/needs.
• Manages and monitor in house equipment and usage.
• Maintain safety standards and identify safety needs and hazards of the department.
• Manages e- mail accounts for new hires and terms as well as manage security rights on email distribution groups and shared drives.
• Manages all hardware and software evaluations and maintains vendor contracts.
• Work s closely with other departments to ensure basic knowledge and troubleshooting .

Skills

Instructional skills

Verbal & written communication

Accurate & structured work

Flexibility & comprehension

Attention to detail

Organizational skills

Service oriented

Friendly nature

Education

Computer science or related degree preferred

5+ years IT management experience

Tools

Microsoft Office

Job description

Soho House & Co. in Marmara Fatih is seeking an IT Manager to lead in-house IT operations for guests and staff. You will address IT issues, manage equipment, and safeguard our digital environment.

The role requires strong communication, organizational skills, attention to detail, and a proactive approach to security and vendor management. Prior experience in similar roles and English proficiency are essential.