Industrial Engineering & Operations Excellence Supervisor

UPS Supply Chain Solutions; Marmara Bölgesi; On-site; TRY 200,000 - 300,000; Full time

Job summary

UPS Supply Chain Solutions in Turkey seeks an Operations Analyst to support the operation, develop training activities, and analyze performance metrics to drive improvements. The role involves data gathering, audits, and aligning service goals with business objectives.

You may supervise interns or junior staff, assist with staffing projections, and contribute to reporting. Travel may be required as part of this role, with a permanent, full-time employment arrangement.

Qualifications

• Bachelor’s Degree or Intl. equivalent in Engineering, Mathematics, Computer Science, or related field.
• Experience with Microsoft Office Applications: Word, PowerPoint, and Excel.
• Willing to work flexible shifts and possibly weekends.
• Ability to travel.

Responsibilities

• Gathers necessary data and assists with data analysis to develop work measurement methodologies.
• Conducts audits as needed to identify areas or processes that are out of compliance.
• Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions.
• Verifies implemented changes.
• Assists with operations forecasting, including reviewing research, trends, projected growth rates, etc. to inform staffing recommendations.
• Develops reports and maintains reference documents.

Skills

Data analysis

Team collaboration

Problem solving

Adaptability

Education

Bachelor’s Degree or Intl. equivalent in Engineering/Mathematics/CS

Tools

Microsoft Office

Job description

Job Description:

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Summary

This position supports the operation to ensure it meets and exceeds customer service and quality objectives. He/She assists with the development, assessment and alignment of service goals with company objectives. This position supports the implementation of training activities and provides operational support. He/She is responsible for analyzing performance metrics and ensuring service processes and procedures align with business objectives, including gathering performance trend data and determining improvement areas where appropriate. This position develops monthly performance goals. He/She tracks and evaluates service objectives. This position may supervise and train Interns, Co-Ops, Specialists, Part-Time Supervisors, or Associate Engineers.

Responsibilities:

• Gathers necessary data and assists with data analysis to develop work measurement methodologies.
• Conducts audits as needed to identify areas or processes that are out of compliance.
• Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions.
• Verifies implemented changes.
• Assists with operations forecasting, including reviewing research, trends, projected growth rates, etc. to inform staffing recommendations.
• Develops reports and maintains reference documents.

Qualifications:

• Bachelor’s Degree or International equivalent
• Bachelor's Degree or International equivalent in Engineering, Mathematics, Computer Science, or a related field - Preferred
• Experience with Microsoft Office Applications: Word, PowerPoint, and Excel
• Willing to work flexible shifts hours and possibly weekends
• Ability to travel
• Experience supervising employees - Preferred

Employee Type:

Permanent

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