Il Gattopardo-Assistant General Manager

Doğuş Hospitality & Retail Group; Fatih; On-site; TRY 1,164,415 - 1,630,181; Full time

Benefits offered by this job

Employee discount

Flexible experience package

Well-being support line

Job summary

Doğuş Hospitality & Retail Group in Marmara Bölgesi, Fatih, seeks an Assistant General Manager to inspire the team, manage budgets, and oversee recruitment. The ideal candidate should have an excellent command of English and a passion for the hospitality industry.

This role involves addressing guest complaints, driving operational excellence, and supporting the General Manager in various facets of restaurant management. Explore a career with opportunities across different brands within our diverse group.

Qualifications

• Inspire the team in their daily work and show passion in your field.
• Manage guest complaints and propose engagement strategies.
• Control operational expenditures and adhere to budgets.

Responsibilities

• Support staff meetings and monitor targets.
• Oversee recruitment and selection processes.
• Assist in budget management and cost-control measures.

Skills

Team inspiration

Open to feedback

Excellent English communication

Job description

Qualifications

• Inspire the team to do their best every day at work and show your passion for your field in order to inspire your team
• Be open to feedback from leadership and create a culture of two-way constructive feedback and communication with the team
• Create a culture of fair growth and development for team members with a view to move them across the brand
• Excellent command of both spoken and written English

Responsibilities

• Support with monthly one-to-one staff meetings or HOD coordination to establish and monitor targets and achievements while updating the performance appraisals accordingly
• Be able to manage all guest complaints and propose guest engagement retention to the General Manager/Executive Chef
• Control operational expenditure and adhere to budgets in order to maximize profits
• Drive and assist on all ongoing recruitment (screening, interviewing and selecting applicants)
• Assist the GM on overseeing the purchasing department for food, equipment and other necessary supplies
• As the AGM, assist in ensuring that regular inspections or internal audits are in place from time to time in terms of food & beverage quality
• Be responsible for the security of the restaurant premises and all stock, cash, wines, and spirits and to ensure that no items are issued without being entered into the Point of Sales system
• Assist the GM on ensuring that all employees have full and complete Food & Beverage knowledge
• Drive the business by creating and implementing sales generational and promotional activities, including staff initiative schemes
• Assist the GM/Executive Chef to meet financial goals, including sales targets as well as budgeting and cost-control measures of the Company
• Assist the GM on coaching and developing the restaurant’s training programs to ensure the highest degree of employee professionalism
• Work hand-in-hand with the GM on managing all people and operational related issues in line with the Company Policy & Procedures
• Oversee the management team in terms of employee recruitment, training, evaluation, promotion and termination activities of each department
• Ensure that all departments are well guided by their respective Head of Department

Benefits

• Be part of a strong, agile, and diverse team that creates meaningful experiences across multiple industries — and grows together by learning from each other.
• Explore career opportunities across different brands and sectors within our Group.
• Enjoy exclusive 'BİZ Employee Discount' and 'Family & Friends Days'.
• Access our BİZ Flexible Experience Package, offering unique and memorable experiences across our brands.
• Celebrate life's special moments with our new birth and marriage gifts.
• Benefit from our well-being-focused employee support line.