Guest-Centric Hospitality Security Specialist

Grand Hyatt; Fatih; On-site; TRY 133,920 - 200,880; Full time

Job summary

Grand Hyatt in Fatih, Istanbul, seeks a security professional to assist in the efficient running of the security function and to protect guests and colleagues.

You will document all security occurrences, handle guest inquiries courteously, maintain positive relations with staff, and patrol lobbies and public areas using the i-Guard system to ensure safety.

This role emphasizes proactive service, incident response, and collaboration with management to keep the property secure.

Responsibilities

• Document all security occurrences in the log book for management reference.
• Handle guest and internal inquiries in a courteous and efficient manner, resolving issues.
• Maintain positive guest and colleague relations and good working relationships.
• Patrol lobbies, corridors, guest floors and public areas and monitor safety equipment using the i-Guard System.

Job description

Grand Hyatt in Fatih, Istanbul, seeks a security professional to assist in the efficient running of the security function and to protect guests and colleagues.

You will document all security occurrences, handle guest inquiries courteously, maintain positive relations with staff, and patrol lobbies and public areas using the i-Guard system to ensure safety.

This role emphasizes proactive service, incident response, and collaboration with management to keep the property secure.