Global Automation Field Engineer - After-Sales & Projects

Jaten Robotics; Konak; On-site; TRY 200,000 - 300,000; Full time

Job summary

Jaten Robotics in Konak, Türkiye seeks a qualified engineer to manage after-sales service for integrated equipment and ensure stable operation for customers in Türkiye. You will diagnose issues, perform maintenance, and close tickets efficiently.

Additionally, you will lead project logistics, coordinate equipment and material flows, arrange personnel accommodations, and support early proposal stages with on-site demonstrations and demand research.

Qualifications

• Experience in automated installation and debugging, as well as after-sales maintenance.
• Experience in automation equipment installation, debugging, maintenance.

Responsibilities

• After-sales service: maintain and troubleshoot integrated equipment in Türkiye with timely problem closure.
• Coordinate project logistics support including accommodations, materials and tools management for project delivery.
• Provide support for after-sales or implementation work within Türkiye or other regions as agreed, with subsidies per company policy.
• Assist in on-site inspections and demand research; support proposal teams with on-site Q&A and product demonstrations.

Skills

Mechanical Engineering

Automation/Mechatronics

After-sales service

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Automation/Mechatronics

Job description

Jaten Robotics in Konak, Türkiye seeks a qualified engineer to manage after-sales service for integrated equipment and ensure stable operation for customers in Türkiye. You will diagnose issues, perform maintenance, and close tickets efficiently.

Additionally, you will lead project logistics, coordinate equipment and material flows, arrange personnel accommodations, and support early proposal stages with on-site demonstrations and demand research.