Game Community Specialist

Vertigo Games; Fatih; On-site; TRY 480,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Meal allowance

Private health insurance

Learning budget

Equity program

Referral bonus

Milestone bonuses

Levent office

Team events

Job summary

Vertigo Games in Istanbul is seeking a Game Community Specialist to own day-to-day communication with players. This is a full-time, on-site role at our Levent office, five days a week.

You will engage players on Discord, Reddit, Facebook and Instagram, gather feedback for the team, work with QA and Product to resolve issues, and plan social content using a calendar. Play Critical Strike and Polygun Arena to deeply understand the titles.

Qualifications

• Strong passion for FPS games and understanding of their mechanics, culture and players.
• Hands-on experience with Discord and major social media platforms.
• Strong written and verbal communication skills.
• Problem-solving and conflict-resolution skills, with attention to detail and good organization.
• Ability to work both independently and in a fast-paced team.

Responsibilities

• Manage player communities on Discord, Reddit, Facebook and Instagram, keeping them positive, welcoming and active.
• Gather player feedback and concerns and turn them into clear, actionable reports for the team.
• Work with QA and Product to identify, track and follow up on player-reported issues.
• Plan and publish social media content using a structured content calendar.
• Use AI tools daily for content creation, feedback analysis and organizing information.

Skills

Discord expertise

Social media management

Communication skills

FPS knowledge

Independence

Job description

Vertigo Games is an Istanbul-based mobile game studio behind Critical Strike and Polygun Arena, two FPS titles ranking at the top on iOS and Android with over 150 million players worldwide.

We're hiring a Game Community Specialist to own day-to-day communication with our players. This is a full-time, on-site position at our Levent office, 5 days a week.

You’ll be talking to our players every day, so we’d like you to know our games well. Please play Critical Strike and Polygun Arena before you apply.

What you'll do

• Manage our player communities on Discord, Reddit, Facebook and Instagram, keeping them positive, welcoming and active.
• Gather player feedback and concerns and turn them into clear, actionable reports for the team.
• Work with QA and Product to identify, track and follow up on player-reported issues.
• Plan and publish social media content using a structured content calendar.
• Use AI tools daily for content creation, feedback analysis and organizing information.

Requirements

• Strong passion for FPS games and a good understanding of their mechanics, culture and players.
• Hands-on experience with Discord and major social media platforms.
• Strong written and verbal communication skills.
• Problem-solving and conflict-resolution skills, with attention to detail and good organization.
• Ability to work both independently and in a fast-paced team.

Benefits

• Competitive salary
• Meal allowance and in-office catering
• Private health insurance
• Monthly learning budget for courses and platforms
• Equity program: team members become shareholders after reaching a defined contribution level
• Referral bonus for successful hires you introduce
• Milestone bonuses that recognize long-term contribution
• Modern office in Levent, next to the metro, with an Xbox game room
• Regular team events and happy hours