Front Desk Agent

Handwritten Collection; Fatih; On-site; TRY 240,000 - 320,000; Full time

Job summary

Levni İstanbul Hotel Handwritten Collection in İstanbul is seeking a Front Desk Agent to greet guests, check in and out, and deliver warm, professional service.

You will handle reservations, answer inquiries, manage calls and emails, and coordinate with housekeeping to ensure a smooth, welcoming stay.

Residency in Istanbul is mandatory; strong communication and multitasking skills are essential, with Opera Cloud familiarity a plus.

Qualifications

• Strong communication and interpersonal skills.
• Residency in Istanbul is mandatory.
• Ability to multitask and stay organized in a fast-paced environment.
• Familiarity with Opera Cloud is a plus.

Responsibilities

• Greet and assist guests with check-ins/check-outs.
• Handle reservations and inquiries with professionalism.
• Provide exceptional customer service and create a welcoming atmosphere.
• Manage phone calls, emails, and guest requests efficiently.
• Collaborate with housekeeping and other departments to ensure smooth operations.

Skills

Communication skills

Interpersonal skills

Multitasking

Tools

Opera Cloud

Job description

Company Description

We're Hiring! Front Desk Agent

Are you a people person with a passion for providing excellent customer service? We’re looking for a Front Desk Agent to join our team!

Location: İstanbul

Company: Levni İstanbul Hotel Handwritten Collection

Job Type: Full-time

Job Description

What You’ll Do:

• Greet and assist guests with check-ins/check-outs
• Handle reservations and inquiries with professionalism
• Provide exceptional customer service and create a welcoming atmosphere
• Manage phone calls, emails, and guest requests efficiently
• Collaborate with housekeeping and other departments to ensure smooth operations

Qualifications

What We’re Looking For:

• Strong communication and interpersonal skills.
• Residency in Istanbul is mandatory.
• Ability to multitask and stay organized in a fast-paced environment.
• Familiarity with Opera Cloud is a plus!

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