Field Operations & Retail Asset Manager (Hybrid)

CHEP UK Ltd.; Şahinbey; Hybrid; TRY 180,000 - 260,000; Full time

Job summary

CHEP in Gaziantep seeks a Field Operations Executive to optimise field operations and drive asset recovery across retailer accounts. You will build retailer relationships, conduct on-site trainings, and lead audits to improve asset management performance.

The role requires a degree in Business or Engineering, 5+ years in Retail or Logistics, and strong stakeholder management, with a hybrid work model and focus on reducing leakage and costs.

Qualifications

• A degree in Business Studies, Engineering or relevant studies.
• Experience Minimum 5 years’ experience in the Retail, Sales, Logistic Operations, Manufacturing companies
• Experience in managing diverse teams, and influencing change in a growing market
• Knowledge of FMCG, Retail and Distribution networks and Supply Chain dynamics
• Customer facing experience

Responsibilities

• Responsible for supporting automotive business with audit, on-site trainings and back load lead generation support
• Responsible for managing and delivering the Asset Management designated KPI’s in his area of influence (FTR; Stock levels; leakage rate) and create action plans for continuous improvement.
• Ensuring 100% of active Retail accounts are either covered by a field visit, a call or both as a means of having a regular CHEP contact. (Field visits covering D locations having min %85 of total delta stock)
• Responsible for executing or any other collaboration projects such as TPM, transport collaboration with related retailers
• Responsible for identifying and executing advocacy process and hit the growth and LMS targets via regional advocacy
• Responsible for Audit performance of related retailers and supporting Audit execution in the area of influence
• Manage broader relationships with key Retailers in all levels and functions and Increase Customer satisfaction
• Work alongside the relevant departments to formulate a business plan for each Retailer account to protect and grow the account in order to meet and exceed

Skills

Account Management

Active Listening

Adaptability

Communication

Customer Satisfaction

Empathy

Experimentation

Negotiation

Questioning

Relationship Building

Stakeholder Management

Taking Ownership

Teamwork

Understand Customers

Value Propositions

Education

A degree in Business Studies, Engineering or relevant studies

Tools

Salesforce

SAP

BW User

MS Office

Job description

CHEP in Gaziantep seeks a Field Operations Executive to optimise field operations and drive asset recovery across retailer accounts. You will build retailer relationships, conduct on-site trainings, and lead audits to improve asset management performance.

The role requires a degree in Business or Engineering, 5+ years in Retail or Logistics, and strong stakeholder management, with a hybrid work model and focus on reducing leakage and costs.