F&B Server – Guest Experience & Upsell Pro

Accor Hotels; Fatih; On-site; TRY 150,000 - 230,000; Full time

Job summary

The Grand Tarabya Managed by Accor in Istanbul invites a courteous, guest-focused restaurant team member to join its Food & Beverage operation. You will familiarize yourself with all menu items, prepare the outlet, take orders, upsell, operate the POS, and ensure proper service according to brand standards.

Ideal candidates are fluent in Turkish and English, calm under pressure, and able to work collaboratively in a fast-paced luxury hotel environment on the Bosphorus.

Qualifications

• Fluency in Turkish and English.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities. Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting and resetting tables, light cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the outlet point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items.
• To serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To complete opening and closing duties as assigned.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate

Skills

Turkish fluency

English fluency

Job description

The Grand Tarabya Managed by Accor in Istanbul invites a courteous, guest-focused restaurant team member to join its Food & Beverage operation. You will familiarize yourself with all menu items, prepare the outlet, take orders, upsell, operate the POS, and ensure proper service according to brand standards.

Ideal candidates are fluent in Turkish and English, calm under pressure, and able to work collaboratively in a fast-paced luxury hotel environment on the Bosphorus.