Engineer-Field Services-CSM-Turkey

Veolia Environnement SA; İskenderun; On-site; TRY 420,000 - 640,000; Full time

Benefits offered by this job

Global Social Protection Program (Veol

Job summary

Veolia Water Tech Middle East & Africa seeks a Field Service Engineer to lead on-site chemical treatment programs across the southeastern region of Turkey. You will perform testing, troubleshooting, and customer support for major accounts, with reporting and data management responsibilities.

The role requires a BSc in a related field, 1–3 years’ experience, English fluency, and willingness to travel to customer sites in Adana, Iskenderun or Gaziantep. EHS adherence is essential.

Qualifications

• Bachelor-level degree in chemical/environmental/mechanical engineering or chemistry.
• 1–3 years of professional experience in water and process treatment chemicals preferred.
• Fluent in English; Turkish mother tongue.
• Strong data processing and reporting skills; ability to learn new software.

Responsibilities

• Conduct on-site chemical testing and follow-up for treatment programs.
• Troubleshoot and support multiple applications (Cooling, Boiler, Water & Waste Water).
• Perform site surveys, start-up and commissioning of dosing systems.
• Diagnose on-site issues and coordinate with the technical team for repairs.

Skills

Process & Water Treatment

Data reporting

Analytical thinking

Problem solving

Team player

Driver’s license

Education

BSc in Chemical Engineering

BSc in Environmental Engineering

Tools

MS Office

Reporting software

Job description

As a global leader in environmental services, Veolia operates across all 5 continents with nearly 218,000 employees. An expert in water, energy, and waste management, the Group designs and implements innovative solutions for decarbonization, depollution and resource regeneration to support communities and industries in their ecological transformation. Join our mission to “ Resource the world ”!

By joining our Water Technologies team, you won't just be an employee - you'll be a Resourcer. We provide complete solutions for water treatment and are dedicated to innovating in key areas like sustainable development, recovery and reuse.

At Water Tech Middle East & Africa, we empower employees to make a real difference. We seek passionate, like-minded individuals who can share our passion.

Become a player in ecological transformation by joining us!

Job Description

We are seeking a Field Service Engineer to be our primary service provider, driving excellence and resolving complex water and process challenges.

This role requires a professional with expertise in the process and water treatment industry. The successful candidate will be responsible for the on-site performance of chemical treatment programs. This includes conducting on-site testing, troubleshooting and providing customer support across various applications for our major accounts in the assigned geographic area. Strong technical skills, problem-solving abilities, and excellent communication are essential.

The Field Service Engineer will report to the Country Operations Manager and cover mainly the southeastern region of Turkey. Candidates residing in Adana, Iskenderun or Gaziantep region are preferred.

Key Responsibilities

As a Field Service Engineer, your responsibilities extend beyond routine tasks, encompassing a diverse range of activities crucial for maintaining optimal system performance and client satisfaction.

• Conduct chemical testing and program follow-up on-site.
• Perform first-line troubleshooting for a variety of applications including Cooling, Boiler, Water & Waste Water.
• Execute site surveys, as well as start-up and commissioning of dosing systems.
• Diagnose on-site issues for larger repairs, coordinating with the technical team for resolution.
• Conduct minor assembly operations as needed.
• Perform pilot and field trials when required.
• Regularly inspect customer sites and report findings.
• Reporting and Data Management:
  • Generate customer reports and process data using the company platform.
  • Monitor stock levels, ensure timely orders, and review chemical injection rates for all production chemicals under contract.
  • Maintain strong verbal and written communication with customers at various levels.
  • Ensure consistent communication with the Company’s Site Representative to ensure successful contract delivery.
  • Collaborate with the local team by participating in meetings to share best practices.
  • Support the Account Manager during business reviews.
  • Actively define and execute value-added ideas.
  • Follow and conduct technical training for operation engineers.
• Health, Safety, and Environment (EHS):
  • Comply with Veolia’s integrity and safety policies.
  • Report all work-related incidents and near misses to the Line Manager and EHS Manager.
  • Participate in required EHS training.
  • Achieve annual EHS goals assigned to the function.

Qualifications

Qualifications and Skills

To be qualified for this role, candidates must possess a comprehensive understanding of Process and Water Treatment Chemicals Technologies. The following qualifications are essential:

• Education: BSc in Chemical, Environmental, Mechanical Engineering or Chemistry.
• Experience: Preferably 1-3 years of professional experience, water and process treatment chemicals experience is a plus.
• Language: Fluent in written and spoken English, Turkish mother tongue
• Technical Skills:
  • Proficiency in data processing and reporting.
  • Basic computer knowledge with the ability to learn new software applications.
  • Strong analytical and problem-solving skills.
  • Driven by technical improvements, with a proactive approach to taking initiative.
• Interpersonal & Communication Skills:
  • Excellent verbal and written communication abilities.
  • Service-oriented with an external focus.
  • Ability to work independently and as part of a team (team player).
• Organizational & Business Acumen:
  • Commercial understanding and interest.
  • High degree of flexibility.
• Mobility: Valid driver’s license and willingness to travel frequently to customer sites.
• Military Service: Preferably completed or at least 2 years postponed.

This role offers a dynamic and independent work environment where you can actively contribute to the ecological transformation of the industry. You will make a positive impact on sustainability through onsite water management. We provide a challenging environment with numerous opportunities for individual and internal growth, supported by both on-the-job training and Veolia-provided training programs. As part of a global organization, you will have dedicated support and training to develop into various commercial or technical roles.

This role involves working in diverse industrial settings and requires travel to customer locations. The ideal candidate will be comfortable handling chemicals and industrial equipment, and must strictly follow all safety regulations.

Additional Information

Why apply internally?

At Water Tech, we believe in growing our talent from within!

As an internal candidate, you have a unique advantage in understanding our culture, values, and operations. We prioritize internal mobility because it offers you meaningful career opportunities while allowing us to benefit from your expertise.

We're committed to supporting your professional growth and helping you build a rewarding career path within Water Tech!

In addition to career growth opportunities, as a valued team member, you'll enjoy an excellent range of advantages, including:

• our Global Social Protection Program, Veolia Cares, for you and your family.
• our Employee Share Ownership Program, Sequoia, to be part of Veolia's success story through our rewarding share ownership program!;
• our work from home policy.

At Water Tech, we really want to hear from you, even if you don't tick every single box. We believe in your potential and would love to see what you have to offer – your willingness to learn and abilities could be exactly what our team needs!

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.