Dutch-Speaking Technical Support Engineer - UPS & Hardware

Eaton; Fatih; Hybrid; TRY 2,343,018 - 3,280,225; Full time

Benefits offered by this job

Competitive compensation and benefits package

Flexible working solutions

Excellent working environment

Learning & Development opportunities

Job summary

Eaton is seeking a Technical Support Engineer located in Turkey, responsible for delivering exceptional technical support to customers and end-users. This role requires engagement with various stakeholders, assisting with technical inquiries related to electrical products, and managing escalations.

A Bachelor’s degree in Electrical/Electronic Engineering is required, along with excellent German and English communication skills. Eaton offers a competitive compensation package and values inclusivity within a flexible working environment.

Responsibilities

• Deliver exceptional technical support and troubleshooting assistance.
• Engage with stakeholders for technical inquiries and product assistance.
• Provide assistance for pre-sales and post-sales functions.
• Serve as an engineering resource for customer challenges.
• Manage hardware and software escalations.
• Participate in knowledge-sharing and continuous improvement initiatives.

Skills

Understanding of Electrical products and basic applications

Basic Network Knowledge

Analytical mindset

Communication skills

Problem-solving

Excellent German and English language knowledge

Education

Bachelor’s degree in Electrical/Electronic Engineering

Job description

Eaton is seeking a Technical Support Engineer located in Turkey, responsible for delivering exceptional technical support to customers and end-users. This role requires engagement with various stakeholders, assisting with technical inquiries related to electrical products, and managing escalations.

A Bachelor’s degree in Electrical/Electronic Engineering is required, along with excellent German and English communication skills. Eaton offers a competitive compensation package and values inclusivity within a flexible working environment.