Director, Marketing Capability and Transformation

1760 Coca-Cola Mesrubat Pazarlama Danismanlik Sanayi ve Ticaret A.S.; Fatih; On-site; TRY 900,000 - 1,500,000; Full time

Job summary

The Coca-Cola Company is seeking a senior leader to drive the Eurasia & Middle East Marketing Capabilities & Operations agenda, building future-fit skills, modern marketing practices, and a culture of continuous learning to accelerate growth.

You will define the capability roadmap, strengthen agency performance, scale experimentation, and optimize resource use across markets, partnering with HR, Procurement, and senior marketing leaders to embed platform services and drive adoption.

Qualifications

• Experience in marketing capability development and operations.
• Proven track record in driving cross-market capability programs.
• Ability to translate business priorities into practical learning strategies.
• Strong influencing and communication skills with senior leaders.

Responsibilities

• Lead capability strategy and calendar for EME, aligning with global frameworks.
• Partner with HR to deploy curricula, credentialing, and on-the-job development.
• Strengthen agency performance and manage procurement-related interfaces.
• Build test-and-learn capabilities and scale experimentation across markets.
• Drive adoption of Marketing Platform Services and change management.
• Engage the marketing community with internal engagement plans and communications.
• Lead and develop a high-performing team with a growth mindset.

Skills

Marketing

Capability Development

Marketing Operations

Agency Management

Marketing Transformation

Job description

Job Description Summary

Lead the Eurasia & Middle East (EME) Marketing Capabilities & Operations agenda- building future-fit skills, modern marketing practices, and a culture of continuous learning that accelerates growth. Define the marketing capability roadmap, strengthen agency performance, advance experimentation at scale, and improve resource effectiveness across people and DME (direct marketing expense). Drive the adoption of platform services, tools, and best practices to elevate marketing effectiveness and execution quality across EME markets.

What You’ll Do

1) Build Marketing Capabilities & Learning Culture

Define the EME Marketing Capability strategy and calendar, covering skills, experiences, learning journeys, and knowledge-sharing, aligned with the global capability framework and market needs. Assess capability gaps across the Operating Unit and markets, translating them into targeted development priorities. Partner with HR to deploy curricula, credentialing, and on-the-job capability building through coaching, clinics, and communities of practice. Embed modern marketing capabilities, including data, AI, digital, creators, commerce, full-funnel planning, and measurement. Curate external best practices and enable peer learning across markets.

2) Resource Effectiveness (People & DME)

Develop benchmarks and recommendations to improve the effectiveness of marketing resources and DME. Assess capability and resourcing needs against marketing ambitions, identifying gaps and opportunities to build, access, or share expertise. Promote investment effectiveness through the adoption of measurement tools and evidence-based practices. Identify opportunities to simplify work and apply technology and AI to improve productivity.

3) Agency Operations & Performance

Strengthen agency partnership effectiveness through clear scopes, service expectations, performance assessments, and continuous improvement. Partner with Procurement and relevant marketing leaders on agency assessments and selection, in line with global standards. Assess agency capabilities against EME’s evolving needs, including data, technology, AI, creators, commerce, and experiences. Support the adoption of new agency partnership models through training, feedback, and capability development.

4) Experimentation & Learning

Build test-and-learn capabilities, equipping teams to design hypotheses, conduct experiments, and evaluate results. Enable adoption of the Global Experimentation Platform, where applicable. Capture and share learnings from market-led experiments, helping teams adapt and scale proven approaches. Establish practical standards for documenting experiments, assessing value, and making learnings accessible across EME.

5) Platform Services Adoption & Change Management

Support the adoption of Marketing Platform Services, ensuring teams understand available services and how to use them effectively. Gather user feedback and identify service improvement opportunities with platform owners. Develop communications, training, and practical guidance to support new systems and processes. Track adoption and user satisfaction, addressing capability barriers that limit value realization.

6) Internal Engagement & Communications

In partnership with HR and Communications, develop an engagement plan for the EME marketing community. Use townhalls, newsletters, digital channels, and recognition to reinforce priorities, share success stories, and celebrate learning. Build an active learning community that encourages knowledge-sharing and the adoption of effective practices.

7) Team Leadership

Lead and develop a high-performing Marketing Capabilities & Operations team, providing coaching, succession planning, and talent development. Foster an inclusive learning culture and strong connections across markets, including bottling partners where relevant. Build a growth mindset, encouraging curiosity, experimentation, and continuous improvement.

Qualifications & Experience

10–12+ years of experience in Marketing, Capability Development, Marketing Operations, Agency Management, and/or Marketing Transformation. Proven success building capabilities across multiple markets and diverse teams. Experience translating business priorities into practical learning and development strategies. Demonstrated ability to drive change and adoption, balancing future-forward practices with commercial relevance. Experience improving agency partnerships and working with Procurement, HR, and marketing leaders. Analytical problem solver, able to translate capability assessments and performance insights into clear recommendations. Strong influencing and communication skills, with the ability to engage senior leaders and diverse audiences. Skills: Business Planning, Compliance, Influencing Others (Inactive), organization, Personal Initiative, Strategic Objectives, Strategy Development

Location(s): Türkiye City/Cities: Istanbul Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: November 3, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca-Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca‑Cola global business system is composed of The Coca‑Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system.