Digital Health Field Engineer

Getinge; Fatih; On-site; TRY 2,177,000 - 3,628,000; Full time

Job summary

Getinge is seeking a dedicated professional to provide installation, configuration, and ongoing technical support for its digital health products. You will integrate solutions with hospital IT infrastructure and collaborate with software teams on updates and testing.

As part of a cross-functional service group, you'll train users, support sales technically, and analyze field issues to deliver high-quality outcomes while ensuring compliance with policies and regulations.

Qualifications

• Graduated from relevant departments of vocational schools.
• 3 years of experience in digital solutions in the healthcare industry.
• Experienced in wiring, connection, and working with low current.
• Knowledge of programming languages.
• Advanced proficiency in English.
• Strong analytical mindset with a proactive, results-oriented, and quality-driven approach.
• Excellent communication, negotiation, and problem-solving skills.
• Valid B-class driving license and willingness to travel frequently.
• No military obligation for male candidates.

Responsibilities

• Providing installation, configuration, and technical support for the company's digital health products.
• Integrating products with hospitals' technical infrastructure (network connections, low-current systems, cabling, etc.).
• Coordinating with software teams to execute system updates and testing processes.
• Providing user training and supporting customers in the effective use of products.
• Providing technical support to the sales team, ensuring high customer satisfaction during technical service processes.
• Analyzing technical issues that may arise in the field and providing solutions.
• Work closely with internal teams (Service, Sales) to ensure smooth business operations.
• Monitor, analyze, and report on service activities.
• Ensure full compliance with company policies, ethical standards, and local regulations in all business activities.

Skills

Programming languages

English proficiency

Analytical mindset

Communication skills

Negotiation skills

Problem-solving

Education

Vocational school diploma

Job description

Getinge is seeking a dedicated professional to provide installation, configuration, and ongoing technical support for its digital health products. You will integrate solutions with hospital IT infrastructure and collaborate with software teams on updates and testing.

As part of a cross-functional service group, you'll train users, support sales technically, and analyze field issues to deliver high-quality outcomes while ensuring compliance with policies and regulations.