Growth Service Engineer

Smith+Nephew; Sarıyer; Hybrid; TRY 180,000 - 240,000; Full time

Job summary

Smith+Neighbour? Not used—actual company is Smith+Nephew. Growth Service Engineer in Istanbul, Turkey, is a field-based role offering hands-on medical technology service.

You will diagnose, install, repair, and maintain equipment while supporting regional growth and customer satisfaction. Travel up to 50% domestically, with cross-functional collaboration. The role requires biomedical/medical tech background, 1–3 years field service experience, and compliance with regulatory standards.

Qualifications

• Degree or diploma in Biomedical Engineering, Electronics, Medical Technology, or related field
• 1-3 years' experience in a Field Service role (medical devices or healthcare technology preferred)
• Hands-on experience with installation, troubleshooting, repair, and preventive maintenance
• Familiarity with regulatory requirements such as ISO 13485 / EU MDR
• Experience supporting service sales or service contract promotion is an advantage
• Valid driver's license and willingness to travel up to 50% domestically and occasionally regionally.

Responsibilities

• Deliver high-quality technical service while actively supporting business growth across the region.
• Be a trusted technical partner to customers and a key contributor to expanding our service footprint.

Skills

Technical confidence

Customer focus

Commercial awareness

Collaboration

Discipline & accuracy

Growth mindset

Education

Biomedical Engineering

Electronics

Medical Technology

Related field

Job description

Growth Service Engineer - Istanbul Turkey

Life Unlimited.

At Smith+Neg? Wait "At Smith+Ne"?

Growth Service Engineer - Istanbul Turkey

Life Unlimited.

At Smith+Neg? Wait "At Smith+Ne"?

We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally and supporting this takes a huge effort.

What will you be doing?

We are looking for a Field Service Engineer - Growth to play a critical role in delivering high-quality technical service while actively supporting business growth across the region. This role goes beyond traditional service delivery, you will be a trusted technical partner to our customers and a key contributor to expanding our service footprint.

What will you need to be successful?

• Technical confidence - the ability to diagnose, troubleshoot, install, and maintain medical technology independently
• Customer focus - a service-led approach to training, communication, and problem resolution
• Commercial awareness - understanding how excellent service contributes to revenue growth and customer loyalty
• Collaboration - comfort working in a matrixed environment and supporting cross-functional teams
• Discipline & accuracy - strong attention to documentation, compliance, and reporting standards
• Growth mindset - openness to learning, development, and sharing best practices

Successful candidates would need the following:

• Degree or diploma in Biomedical Engineering, Electronics, Medical Technology, or related field
• 1-3 years' experience in a Field Service role (medical devices or healthcare technology preferred)
• Hands-on experience with installation, troubleshooting, repair, and preventive maintenance
• Familiarity with regulatory requirements such as ISO 13485 / EU MDR
• Experience supporting service sales or service contract promotion is an advantage
• Exposure to Smith+Neg? Wait "At Smith+Ne"?
• Valid driver's license and willingness to travel up to 50% domestically and occasionally regionally.

You. Unlimited.

165 years of pioneering innovation requires a relentless focus on what's next. We're focused on you. You're what's next…

Inclusion, Belonging and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)

Work/Life Balance: Flexible Work/Life Balance: Flexible Working, Paid Holidays

Your Wellbeing: Medical & Life Insurance and an Employee Wellness Programme and much more.

Flexibility: Hybrid Working Model (For most professional roles).

Training: Hands-On, Team-Customised, Mentorship.

xible Working, Paid Holidays

Your Wellbeing: Medical & Life Insurance and an Employee Wellness Programme and much more.

Flexibility: Hybrid Working Model (For most professional roles).

Training: Hands-On, Team-Customised, Mentorship.

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.