Credit Clerk (Rixos Tersane Istanbul)

Accor; Fatih; On-site; TRY 400,000 - 520,000; Full time

Job summary

Rixos Hotels in Istanbul seeks a Credit Clerk to manage accounts receivable, issue invoices, and support month-end closings. The role requires accurate record-keeping, strong communication with Front Office, and proficiency in ERP systems.

The candidate will ensure timely invoicing, assist in collections, and maintain compliance with purchasing and hotel standards. Fluency in English is preferred and collaboration with Finance is essential.

Qualifications

• Checks folios transferred to credit accounts and issues invoices on time.
• Prepares invoices and supporting documents per hotel procedures.
• Follows up on outstanding receivables and supports collections.
• Reports overdue accounts to Finance Manager.
• Maintains accurate records of invoices, collections and reconciliations.

Responsibilities

• Perform monthly reconciliations with travel agencies and partners.
• Manage accounts receivable aging and month-end closing activities.
• Process e-invoices and verify against folios and Front Office documents.
• Coordinate with Front Office to correct discrepancies before approval.
• Archive finance documents according to procedures and legal requirements.
• Provide documentation to Finance team as needed.

Skills

Accounts receivable

Invoice processing

Reconciliation

Excel

Vendor management

Communication skills

English proficiency

Education

Bachelor's degree in Business Administration

Hospitality management background

Tools

ERP systems

Portal Plus

Job description

Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.

In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Muğla, and Istanbul regions.

We are seeking a valuable team member for the position of "Credit Clerk" to be considered at Rixos Tersane İstanbul.

Job Description

• Checks all folios transferred to credit accounts and ensures that invoices are issued accurately and on time.
• Prepares and issues invoices in accordance with hotel procedures and relevant supporting documents.
• Follows up on outstanding receivables and supports collection processes.
• Reports overdue or problematic accounts to the relevant Finance Manager.
• Checks discounts and complimentary stays against approved documents and ensures that records are accurate.
• Performs monthly reconciliations with travel agencies and related business partners.
• Follows up on employee and shop/tenant current accounts and ensures that related accounting records are properly maintained.
• Prepares and updates accounts receivable aging reports.
• Supports monthly foreign exchange revaluation processes and records the related accounting entries.
• Prepares monthly BS forms and standard journal vouchers as required.
• Files agency invoices together with supporting documents such as reservation forms, vouchers, amendment forms, and relevant correspondence.
• Reviews e-invoices received through Portal Plus and compares them with folios and supporting documents received from Front Office.
• Follows up with Front Office for corrections when discrepancies are identified before invoice approval.
• Checks guest and company tax information through Portal Plus to determine e-invoice taxpayer status and ensures that invoices are issued accordingly.
• Maintains accurate and up-to-date records of invoices, collections, reconciliations, and credit-related documents.
• Supports month-end closing activities related to accounts receivable.
• Ensures that administrative and legal finance documents are properly filed and archived in accordance with company procedures and legal requirements.
• Provides requested documentation and information to the Finance team when needed.
• Performs other duties assigned by the supervisor or Finance management.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Hospitality Management, or a related field.
• Previous experience in Purchasing, Procurement, Supply Chain, or a similar role; preferably within the hospitality or luxury hotel industry.
• Good understanding of purchasing processes, supplier management, quotation comparison, and purchase order procedures.
• Strong negotiation, communication, and interpersonal skills.
• Strong research and analytical skills with the ability to compare suppliers, prices, quality, and commercial terms.
• Detail-oriented, organized, and able to manage multiple purchasing requests simultaneously.
• Proficiency in Microsoft Office applications, particularly Excel.
• Experience with purchasing, procurement, ERP, or hotel management systems is an advantage.
• Good command of written and spoken English; additional languages are an advantage.
• Ability to work effectively with different departments and build strong supplier relationships.
• Strong sense of responsibility, confidentiality, accuracy, and follow-up.
• Ability to work in a fast-paced hospitality environment and adapt to changing operational priorities.
• Knowledge of hotel purchasing standards, hygiene, health & safety, and related compliance requirements is preferred.