Client Growth Operations Manager

Momentum Nexus; Fatih; On-site; TRY 240,000 - 360,000; Full time

Job summary

Momentum Nexus seeks a hands-on Client Growth Operations Manager to own day-to-day marketing delivery for assigned client accounts. You will turn client priorities into clear plans, coordinate execution, and ensure work moves from brief to approval to delivery.

You will work closely with creative, technical, and operations teammates, using AI tools and established workflows alongside your own marketing judgment.

Qualifications

• 3–5 years of experience in marketing operations, growth marketing, digital project management, or agency account management.
• Experience managing multiple projects or client accounts with competing priorities.
• Strong written and verbal communication in Turkish and English.

Responsibilities

• Own client delivery: maintain priorities, deadlines, and next steps with clear ownership of each deliverable.
• Manage client communication: lead delivery check-ins, prepare progress updates, clarify requests, and turn feedback into actionable tasks.
• Coordinate content: manage calendars and delivery across blogs, guides, newsletters, social media, and other marketing materials.
• Execute campaigns: prepare email marketing and outbound activities, including audience checks, campaign setup, approvals, and follow-up coordination.
• Use AI effectively: support research, planning, content preparation, and reporting while checking accuracy and usefulness.
• Review quality: check clarity, brand consistency, links, targeting, and readiness before approval or launch.
• Connect the team: work with creative and technical colleagues to resolve issues and dependencies.
• Turn results into actions: monitor campaign performance, explain findings, and recommend practical next steps.
• Maintain visibility: keep project management systems, client records, and documentation up to date.
• Improve recurring work: document repeatable processes and identify opportunities to simplify or automate delivery.

Skills

Marketing operations

Growth marketing

Digital project management

Agency account management

Turkish/English bilingual

Tools

CRM systems

Project management tools

Job description

Momentum Nexus helps businesses grow through marketing, AI, and automation.

We're looking for a hands-on Client Growth Operations Manager to own day-to-day marketing delivery for assigned client accounts. You'll turn client priorities into clear plans, coordinate execution, and make sure work moves from brief to approval to delivery.

You'll work closely with our creative, technical, and operations teammates, using AI tools and established workflows alongside your own marketing judgment. You'll help execute campaigns, review outputs, resolve blockers, and keep clients informed.

What you'll do

• Own client delivery: maintain priorities, deadlines, and next steps, with clear ownership of each deliverable.
• Manage client communication: lead delivery check-ins, prepare progress updates, clarify requests, and turn feedback into actionable tasks.
• Coordinate content: manage calendars and delivery across blogs, guides, newsletters, social media, and other marketing materials.
• Execute campaigns: prepare email marketing and outbound activities, including audience checks, campaign setup, approvals, and follow-up coordination.
• Use AI effectively: support research, planning, content preparation, and reporting while checking accuracy and usefulness.
• Review quality: check clarity, brand consistency, links, targeting, and readiness before approval or launch.
• Connect the team: work with creative and technical colleagues to resolve issues and dependencies.
• Turn results into actions: monitor campaign performance, explain findings, and recommend practical next steps.
• Maintain visibility: keep project management systems, client records, and documentation up to date.
• Improve recurring work: document repeatable processes and identify opportunities to simplify or automate delivery.

What we're looking for

• Around 3–5 years of relevant experience in marketing operations, growth marketing, digital project management, or agency account management.
• Experience managing multiple projects or client accounts with competing priorities.
• Strong written and verbal communication in Turkish and English.
• Practical experience with email marketing, content publishing, CRM systems, and project management tools.
• A working understanding of SEO, lead generation, marketing funnels, and campaign reporting.
• Confidence using AI tools, with the judgment to verify and improve their outputs.
• The ability to write clear briefs, identify missing information, and define completion criteria.
• Strong attention to detail and follow-through, including tracking approvals and checking the final result.
• Comfort taking ownership independently while keeping clients and teammates informed.
• Sound judgment when handling client information, permissions, and campaign approvals.

Helpful additional experience

• Working with B2B or SaaS clients.
• Using marketing automation platforms and no-code tools.
• Reviewing landing pages, forms, tracking links, and conversion journeys.
• Coordinating with designers, developers, and external partners.
• Building repeatable processes and operating procedures.

What success looks like

Your clients understand what is happening and what comes next. Deliverables move forward on schedule, feedback is handled clearly, and campaigns receive consistent attention after launch.

You spot missing information and delivery risks early. Your updates explain what was completed, what the results mean, and what needs to happen next. You'll gradually take ownership of client accounts as you learn our workflows.

Why join Momentum Nexus?

• Work across different businesses and growth challenges.
• Take ownership of client relationships and practical execution.
• Gain hands-on experience using AI and automation in marketing operations.
• Collaborate with a small team and influence how we work.
• See the impact of your work through client delivery and campaign results.