Channel/Key Account Management & Strategy Manager

Domino's Turkey; Sarıyer; On-site; TRY 350,000 - 550,000; Full time

Job summary

Domino's Turkey seeks a Channel Management & Key Account professional to lead relationships with food delivery channels and aggregators, including TrendyolGo, Yemeksepeti, Getir and MigrosYemek.

You will develop plans for each aggregator for both Domino’s and Coffy, driving growth while protecting franchise profitability. Analyze aggregator tools like Joker, Flash, and CPC and optimize with marketing budgets to grow online sales.

Qualifications

• Experience in channel management and key account management with quick service restaurants or platforms.
• Fluent in English and Turkish with strong communication and analytical skills.
• Ability to work with data, think strategically and solve problems, with an entrepreneurial mindset.

Responsibilities

• Be the main contact with delivery channels/aggregators (TrendyolGo, Yemeksepeti, Getir, MigrosYemek).
• Develop and execute weekly, monthly and quarterly plans for each aggregator for Domino’s and Coffy.
• Drive growth of aggregators while ensuring profitability for franchises.
• Deep-dive into aggregator tools (Joker, Flash, CPC) and optimize using marketing budgets.
• Monitor and improve product and image descriptions across aggregator channels.
• Identify opportunities and provide solutions to support online sales models.
• Monitor price changes and perform regular competitor analysis.
• Collaborate with operational teams to meet franchise needs.

Skills

Channel Management

Key Account Management

QSR Experience

Platform Experience

Bilingual English-Turkish

Analytical Thinking

Data-Driven Mindset

Innovative Mindset

Problem Solving

Communication Skills

Self-driven

Tools

Joker

Flash

CPC

Job description

Everywhere is Domino's for us, everything is together for us!

Our story started in 1996 with our first branch opened in Ulus, Istanbul. As the pioneer of Turkey's quick service restaurant chains, we combined the home delivery concept with pizza. This merger also ignited our spirit of innovation, which keeps our energy high.

As extraordinary, passionate and enterprising Domino's employees, we are careful to do our job in the best possible way. Today, as an industry leading brand for 28 years, we have achieved this thanks to the Domino's team of more than 7,500 people.

We have 700 restaurants in 80 provinces in Turkey and production centers in Ankara, Gaziantep, Gebze and Izmir. These numbers are increasing even as you read this article!

We are proud to be a brand that makes a splash with its success not only in Turkey but also in the world! We run a total of 809 restaurants under the umbrella of DP Eurasia, including Azerbaijan and Georgia, with our perfect operational perspective, and deliver our delicacies in less than 30 minutes.

In addition to being one of the most popular restaurant chains, we are also breaking new ground: As the DP Eurasia brand, which was born in Turkey and grew with its support offices and franchises, our happiness is indescribable as the first Turkish company to enter the London Stock Exchange from the Premium list in 2017.

Another innovation of ours is; COFFY, our one-price coffee point with an innovative approach compatible with the digital world! We continue this story, which we started in Istanbul Kadıköy in 2019, with 92 stores in Turkey today.

We make a difference in all the work we do with our extraordinary spirit.

We say that we are a technology company that sells food, not just pizza. We also achieve high satisfaction rates with our technology investments and digital initiatives.

We continue to walk passionately on our path to many successes.

We believe that there is no other flavor that makes you happy faster than Domino's.

Because our taste is unique and inimitable.

Because behind this taste is the Domino's team that does its job with passion!

WHICH SPECIALITIES THAT MAKES YOU PUT FORWARD IN THE POSITION WE ARE LOOKING FOR?

• Min. 5 – 7 years of experience in Channel Management & Key Account Management in QSR or Platform (such as Trendyol, Yemeksepet, Getir),
• Food Delivery / Retail / QSR experience is an asset,
• Fluency in English & Turkish,
• Analytical thinks and data driven mind-set,
• Innovative and entrepreneurial focus,
• Problem solving ability, result orianted,
• Advanced communication and partnership skills,
• Self driven and ready to work in ambiguous environment.

WHAT IS DONE IN THIS POSITION?

• Be in charge and the main contact with food delivery channels/aggregators (Such as TrendyolGo, Yemeksepeti, Getir, MigrosYemek),
• Develop and execute weekly, monthly, quarterly plan for each aggregator for both brand Domino’s & Coffy,
• Lead growth of overall Domino's’ & Coffy Aggregators by focusing sustainable plan with the consideration of franchice profitability,
• Deepdive analysis on aggregator tools (Joker, Flash, CPC etc.) and optimize them by utilizing Domino’s’ & Coffy’s marketing budget,
• Continuous control and development over Domino’s images and products descriptions in all aggregator channels,
• Identify potentials, define strategy and provide solutions to support & realize online sales business model,
• Monitor, analyze and report price increase process for aggregators,
• Competitor analysis on a regular base,
• Understand franchise operational needs on aggregators, and work closely with the operational team.