Channel Key Account Management & Strategy Executive

Domino's Turkey; Sarıyer; On-site; TRY 450,000 - 750,000; Full time

Job summary

Domino's Turkey seeks a Channel Management & Key Account Manager to lead relationships with food delivery aggregators and drive online sales growth. You will develop plans across Trendyol Go, Yemeksepeti, Getir and Migros Yemek, analyze campaigns, and maintain accurate product content.

Fluency in Turkish and English and 4+ years in QSR/Platform are required. You will work in a fast-paced, dynamic environment with strong ownership and cross-functional collaboration.

Qualifications

• Min. 4 years of experience in Channel Management & Key Account Management in QSR or Platform.
• Food Delivery / Retail / QSR experience is an asset
• Fluency in Turkish and English
• Analytical thinking and data driven mind-set
• Solution-oriented, proactive and results-driven approach
• Effective communication and collaboration with internal and external stakeholders
• Ability to work in a fast-paced and dynamic environment
• Team player with strong ownership and learning agility

Responsibilities

• Manage day-to-day relationships with food delivery aggregators (Trendyol Go, Yemeksepeti, Getir, Migros Yemek)
• Develop and execute weekly, monthly and quarterly plans for Domino’s across aggregator channels
• Monitor channel performance and identify growth opportunities for online sales
• Analyze aggregator tools and campaigns and recommend performance improvements
• Ensure accurate product information, visuals and content across aggregator platforms
• Prepare regular performance reports and share insights with stakeholders
• Coordinate price changes, product launches, and campaign updates with operations
• Perform competitor analyses and understand franchise needs on aggregators

Skills

Analytical thinking

Data-driven mindset

Turkish fluency

English fluency

Stakeholder management

Cross-functional collaboration

Fast-paced mindset

Ownership & learning

Job description

Everywhere is Domino's for us, everything is together for us!

Our story started in 1996 with our first branch opened in Ulus, Istanbul. As the pioneer of Turkey's quick service restaurant chains, we combined the home delivery concept with pizza. This merger also ignited our spirit of innovation, which keeps our energy high.

As extraordinary, passionate and enterprising Domino's employees, we are careful to do our job in the best possible way. Today, as an industry leading brand for 28 years, we have achieved this thanks to the Domino's team of more than 7,500 people.

We have 700 restaurants in 80 provinces in Turkey and production centers in Ankara, Gaziantep, Gebze and Izmir. These numbers are increasing even as you read this article!

We are proud to be a brand that makes a splash with its success not only in Turkey but also in the world! We run a total of 809 restaurants under the umbrella of DP Eurasia, including Azerbaijan and Georgia, with our perfect operational perspective, and deliver our delicacies in less than 30 minutes.

In addition to being one of the most popular restaurant chains, we are also breaking new ground: As the DP Eurasia brand, which was born in Turkey and grew with its support offices and franchises, our happiness is indescribable as the first Turkish company to enter the London Stock Exchange from the Premium list in 2017.

Another innovation of ours is; COFFY, our one-price coffee point with an innovative approach compatible with the digital world! We continue this story, which we started in Istanbul Kadıköy in 2019, with 92 stores in Turkey today.

We make a difference in all the work we do with our extraordinary spirit.

We say that we are a technology company that sells food, not just pizza. We also achieve high satisfaction rates with our technology investments and digital initiatives.

We continue to walk passionately on our path to many successes.

We believe that there is no other flavor that makes you happy faster than Domino's.

Because our taste is unique and inimitable.

Because behind this taste is the Domino's team that does its job with passion!

WHICH SPECIALITIES THAT MAKES YOU PUT FORWARD IN THE POSITION WE ARE LOOKING FOR?

• Min. 4 years of experience in Channel Management & Key Account Management in QSR or Platform (such as Trendyol, Yemeksepet, Getir),
• Food Delivery / Retail / QSR experience is an asset,
• Fluency in Turkish and English,
• Analytical thinks and data driven mind-set,
• Solution-oriented, proactive and results-driven approach,
• Effective communication and collaboration skills with internal and external stakeholders.
• Ability to work in a fast-paced and dynamic environment,
• Team player with strong ownership and learning agility.

WHAT IS DONE IN THIS POSITION?

• Manage day-to-day relationships with food delivery aggregators (such as Trendyol Go, Yemeksepeti, Getir and Migros Yemek),
• Support the development and execution of weekly, monthly and quarterly plans for Domino’s across aggregator channels,
• Monitor channel performance and contribute to the growth of online sales by identifying improvement opportunities,
• Analyze aggregator tools and campaigns (Joker, Flash, CPC, etc.) and provide recommendations to improve performance and efficiency,
• Ensure accurate and up-to-date product information, visuals and content across all aggregator platforms,
• Prepare regular performance reports and analyses, and share insights with relevant stakeholders,
• Monitor, analyze and report price increase process/product launch/campaign change for aggregators & work closely with operational teams to ensure the system is up and running
• Competitor analysis on a regular base,
• Understand franchise operational needs on aggregators, and work closely with the operational team.