Business Operations Specialist

Hsb Solutions; Çankaya; On-site; TRY 600,000 - 900,000; Full time

Job summary

HSB Solutions in Ankara, Turkey, seeks an Operations Lead to own the operational spine of our aerospace engineering firm across Germany, Canada, Japan, and Turkey. You will oversee cross-entity operations, monthly status reports, deliverable submissions, and the interface between delivery teams and our clients.

With a technical degree and 3+ years in business operations, you’ll coordinate with broad external stakeholders, manage hiring and onboarding processes, and make decisive, autonomous

Qualifications

• Engineering or technical degree.
• 3+ years in business operations or project management.
• Experience coordinating across a broad external stakeholder base (clients, government agencies, accountants, lawyers, partners).
• Strong written English and Turkish; German or Japanese is a plus.
• Exceptionally organized, proactive and able to act without a full brief.

Responsibilities

• Own the operational spine of a fast-growing aerospace engineering firm across multiple countries.
• Oversee cross-entity operations, monthly status reports, deliverable submissions, and client interface.
• Coordinate with external stakeholders and ensure autonomous decision-making impacts customer and team quality.

Skills

Stakeholder coordination

Organizational skills

Decision making

Education

Engineering or technical degree

Job description

Own the operational rhythm of the company across our entities in Turkey, Germany, Canada, and Japan.

Manage customer-facing operations: monthly status reports, deliverable submissions, and the administrative interface between HSB's delivery teams and our clients.

Run HR end-to-end: candidate pipeline management, CV screening, interview coordination, offer letters, onboarding, employment contracts, and ongoing employee relations across all four entities.

Lead stakeholder coordination across the full HSB ecosystem, customers, accountants, tax advisors, government bodies, grant programs, legal, and subcontractors, resolving issues without escalating to leadership.

Location

Ankara, Turkey. This role requires a regular presence in our Ankara office to coordinate with the local team and Turkish stakeholders.

Requirements

You’ll bring this with you

An engineering or technical degree.

3+ years in a business operations or Project Management role.

Experience coordinating across a broad external stakeholder base: clients, government agencies, accountants, lawyers, and partners.

Strong written English and Turkish; German or Japanese is a plus.

Exceptionally organized, proactive, and comfortable acting without a full brief.

You are a decision‑maker within your scope, not a coordinator waiting for instructions.

Job Description

This is what drives you

You want to be the operational spine of a fast-growing aerospace engineering firm. You're energized by making complex, multi-country operations run cleanly, and you take ownership without waiting to be asked. You understand that in a 25-person company, your decisions show up immediately in the quality of what reaches the customer and the team.