Boutique Client Marketing Lead

Chanel, Inc.; Fatih; On-site; TRY 300,000 - 420,000; Full time

Job summary

Chanel, Inc. seeks a Client Marketing Manager in Türkiye to lead boutique client strategy and engagement across three full-line boutiques, one seasonal, and a shoe boutique, in collaboration with Europe Marketing.

The role requires 5+ years in luxury client marketing, strong events and data analytics skills, and fluency in Turkish and English. French is a plus; you'll work with local and European teams to drive client excellence.

Qualifications

• Master’s degree in Marketing, Fashion or related field.
• 5+ years in Client Marketing in Fashion Luxury, with global/regional exposure.
• Experience in events management, marketing, or communications.
• Strategic fashion marketing plans for luxury brands; managerial marketing experience.
• Strong collaboration with European marketing teams; data-driven decision making.
• Proficient in Excel and analytics tools.

Responsibilities

• Define and implement the client marketing strategy for Türkiye boutiques.
• Lead client engagement and gifting programs across boutiques.
• Develop top client strategy and events plan aligned with Europe.
• Monitor client satisfaction metrics and BI dashboards with Europe team.
• Manage budgets and report ROI.

Skills

Client marketing

Events management

Brand alignment

Stakeholder management

Data-driven decisions

Multicultural teamwork

Education

Master's degree in Marketing or Fashion

Tools

Excel

PowerPoint

CRM systems

Job description

Chanel, Inc. seeks a Client Marketing Manager in Türkiye to lead boutique client strategy and engagement across three full-line boutiques, one seasonal, and a shoe boutique, in collaboration with Europe Marketing.

The role requires 5+ years in luxury client marketing, strong events and data analytics skills, and fluency in Turkish and English. French is a plus; you'll work with local and European teams to drive client excellence.