Luxury Beauty Experience Architect

Chanel; Turkey; On-site; TRY 167,400 - 256,680; Full time

Job summary

Chanel Istanbul is seeking a Beauty Confidant to create a unique, memorable client experience at every touchpoint, across the Istanbul beauty counter. You will embody Chanel values, share heritage, and deliver personalised makeup solutions while upholding impeccable grooming and professional standards.

The role requires Turkish and English language proficiency, a passion for luxury retail, and a collaborative spirit to thrive in a high-end team environment.

Qualifications

• Post-graduate degree and minimum 3 years in a retail sales role, luxury experience is a plus.
• Fluency in Turkish and English is mandatory, with strong makeup skills.
• Selling skills and performance-driven mindset, knowledge of operations.
• Technology savvy and awareness of digital trends.

Responsibilities

• Create tailor-made client experiences using Chanel rituals and build long-lasting relationships.
• Deliver seamless omni-channel service and assist clients across sales channels.
• Share brand heritage with clients and co-create memorable moments at the counter.
• Handle client requests and complaints professionally following guidelines.
• Contribute to achieving sales targets and maintain brand standards.

Skills

Turkish language

English language

Retail experience

Luxury retail

Makeup skills

Sales skills

Digital trend awareness

Technology savvy

Education

Post-graduate degree

Job description

Chanel Istanbul is seeking a Beauty Confidant to create a unique, memorable client experience at every touchpoint, across the Istanbul beauty counter. You will embody Chanel values, share heritage, and deliver personalised makeup solutions while upholding impeccable grooming and professional standards.

The role requires Turkish and English language proficiency, a passion for luxury retail, and a collaborative spirit to thrive in a high-end team environment.