Back Office Executive - İstinye

Cartier; Fatih; On-site; TRY 50,000 - 70,000; Full time

Job summary

Cartier in Fatih, Istanbul seeks a meticulous Boutique Operations Associate to ensure smooth stock flow and exceptional client service. You will manage stock movements, inventory accuracy, and back-office processes to support omnichannel and in-store experiences.

Fluency in Turkish and English, strong organization, and attention to detail are essential as you collaborate with boutique teams and office managers to maintain compliant records, process transactions, and prepare shipments.

Qualifications

• Experience in retail operations and stock management is required.
• Strong organizational and time-management skills.
• Attention to detail with accurate record-keeping.
• Ability to work independently and under pressure.
• Strong communication and teamwork abilities.

Responsibilities

• Manage stock movements, receptions, transfers, returns, reservations and consignments.
• Coordinate stock accuracy and product tagging for displays.
• Support distant sales packaging and documentation.
• Maintain compliance with back-office procedures and controls.
• Assist cash desk processes and bank deposits as needed.

Skills

Stock management

Inventory control

Back-office ops

Organizational skills

Communication skills

Turkish language

English language

MS Office proficiency

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

How will you make an impact?

As a true ambassador of the Maison, you will play a key role in ensuring the smooth and efficient operation of the boutique. Through accurate stock management, strong organization and close collaboration with the boutique team, you will contribute to delivering an exceptional experience to both our clients and colleagues.

How will you make an impact?

As a true ambassador of the Maison, you will play a key role in ensuring the smooth and efficient operation of the boutique. Through accurate stock management, strong organization and close collaboration with the boutique team, you will contribute to delivering an exceptional experience to both our clients and colleagues.

Stock Management

• Manage all stock movements, including receptions, transfers, returns, reservations and consignments.
• Control the accuracy and quality of all incoming and outgoing stock.
• Prepare creations for display, ensuring accurate tagging and product information.
• Coordinate price changes with the management and administrative teams.
• Manage stock-related activities for all omnichannel orders.
• Ensure every stock movement is supported by the correct documentation.

Inventory Management

• Coordinate daily, monthly, quarterly and annual stock counts.
• Manage additional inventories when required, including certificates, stones and related items.
• Ensure all stock is accurately recorded and accounted for at all times.
• Investigate and report any discrepancies.

Distant Sales

• Support the Client Relations Centre with the preparation and packaging of distant sales.
• Ensure all required administrative and shipping documentation is completed accurately.

Compliance

• Ensure all stock handling and movements comply with the Maison’s procedures and internal controls.
• Partner with the Boutique and Office Manager to maintain accurate and compliant back-office operations.
• Support audit preparation and ensure all records and documentation are properly maintained.

Cash Desk and Bank Deposits

• Support the Cashier team with opening and closing cash-desk procedures when required.
• Help ensure the accuracy of transactions, including product references, prices, discounts, payment amounts and approvals.
• Support the preparation and completion of bank deposits when required.

How will you experience success with us?

You are highly organized, detail-oriented and committed to operational excellence. With a strong retail mindset and collaborative approach, you understand how efficient back-office operations contribute to an exceptional client and team experience.

You are comfortable working in a fast-paced and evolving environment, managing multiple priorities and taking ownership of your responsibilities.

You Also Bring

• Previous experience in retail operations, stock management, inventory control or a similar back-office role.
• Strong organizational, prioritization and time-management skills.
• A high level of accuracy and attention to detail.
• The ability to work independently and remain composed under pressure.
• Strong communication skills and the ability to collaborate with people from diverse backgrounds.
• A proactive, hands-on and results-oriented approach.
• Basic proficiency in Microsoft Word, Excel and PowerPoint.
• Fluency in Turkish and English, which is mandatory for this role.
• A genuine commitment to inclusivity, collaboration and trust.