Ankara-Based Field Service Engineer, CVI Systems

OSI Systems, Inc.; Çankaya; On-site; TRY 180,000 - 240,000; Full time

Job summary

Rapiscan, an OSI Systems, Inc. company, is seeking a Junior Field Service Engineer based in Ankara, Turkey. You will support CVI systems nationwide, performing hands-on maintenance, troubleshooting, and customer support.

Responsibilities include preventive maintenance, fault diagnosis, and on-site service, with travel across Turkey. Strong diagnostic skills and independent work ethic are essential, along with good communication ability and willingness to travel.

Qualifications

• BTEC, City & Guilds, HNC, or equivalent engineering qualification.
• Knowledge of hydraulic, electrical, electro-mechanical, or industrial systems.
• Understanding of IT networking technologies; CCNP or similar beneficial.
• Experience with PLC-controlled systems, HV systems, radar, or integrated technology solutions is an advantage.
• Relevant practical experience will also be considered.

Responsibilities

• Perform preventative maintenance, inspections, repairs, and fault diagnosis on CVI systems.
• Serve as the local technical point of contact for customers throughout Turkey.
• Carry out troubleshooting and corrective maintenance on mechanical, electrical, hydraulic, and IT-related systems.
• Support maintenance and servicing of Mercedes-based inspection vehicles.
• Coordinate and perform scheduled maintenance activities on deployed cargo inspection systems.
• Provide technical support and respond to customer service requests both remotely and on-site.
• Complete service reports and technical documentation accurately.
• Maintain company-issued tools, equipment, vehicles, and spare parts.
• Build positive customer relationships and deliver high-quality service.
• Follow all health, safety, and operational requirements.

Skills

Diagnostic skills

Troubleshooting

Independent work

Verbal and written communication

Willingness to travel

Education

Engineering qualification (BTEC/City & Guilds/HNC)

Tools

PLC-controlled systems

HV systems

Radar

IT networking (CCNP beneficial)

Job description

Rapiscan, an OSI Systems, Inc. company, is seeking a Junior Field Service Engineer based in Ankara, Turkey. You will support CVI systems nationwide, performing hands-on maintenance, troubleshooting, and customer support.

Responsibilities include preventive maintenance, fault diagnosis, and on-site service, with travel across Turkey. Strong diagnostic skills and independent work ethic are essential, along with good communication ability and willingness to travel.