Access Control Project & Technical Support Engineer

dormakaba International Holding AG; Fatih; On-site; TRY 350,000 - 480,000; Full time

Benefits offered by this job

Meal vouchers

Private health insurance

Transportation allowance

Job summary

dormakaba International Holding AG is hiring an English-speaking Project Execution & Technical Support Engineer for on-site delivery. You will implement, commission, and support access control, automatic doors, turnstiles, and hotel locking solutions, coordinating with customers, partners, and internal teams.

You’ll perform installations, troubleshoot complex issues, assist in pre-sales, and train users. A relevant engineering degree and strong English are required, with willingness to travel

Qualifications

• Bachelor's degree in Electrical, Electronics, Mechatronics, Computer, Mechanical or Industrial Engineering.
• Experience with software installation, commissioning and technical support incl. Windows OS and SQL Server.
• Knowledge of Access Control, Automatic Doors, Turnstiles or CAD software is a plus.
• Strong analytical, problem-solving and communication skills; customer-oriented and independent.

Responsibilities

• Perform on-site and remote installation, commissioning, testing, and firmware/software updates.
• Troubleshoot hardware, software, network, and database issues; document support cases and escalate as needed.
• Act as technical liaison between customers, partners, and internal teams (Sales, PM, Logistics, Global Technical Support).
• Support Pre-Sales in quotations and tenders, and contribute to solution design and implementation planning.
• Deliver training to end users and partners.
• Prepare and maintain installation guides, commissioning reports, technical specifications, and handover documents.

Skills

Electrical Engineering

Mechatronics

Software installation

Windows Server

SQL Server

TCP/IP networking

Customer support

English proficiency

Willingness to travel

Education

Bachelor's degree in Electrical/ Electronics/ Mechatronics/ Computer/ Mechanical/ Industrial Engineering

Tools

CAD software

Access Control systems

Job description

dormakaba International Holding AG is hiring an English-speaking Project Execution & Technical Support Engineer for on-site delivery. You will implement, commission, and support access control, automatic doors, turnstiles, and hotel locking solutions, coordinating with customers, partners, and internal teams.

You’ll perform installations, troubleshoot complex issues, assist in pre-sales, and train users. A relevant engineering degree and strong English are required, with willingness to travel