Youth Worker - Tampines

GAIN EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking a school counsellor to support students with emotional and social development. You will engage students, build rapport, and identify underlying issues affecting their school participation.

Key responsibilities include counselling, mentoring, and coordinating engagement programmes with stakeholders, along with documentation and referrals when required. The role emphasizes safeguarding student wellbeing in a school setting.

Qualifications

• Diploma in counselling or psychology or equivalent.
• Experience counselling or working with school-aged teenagers in a secondary school.
• Strong skills in relationship building and emotional regulation.

Responsibilities

• Meet up with students to engage and build rapport.
• Identify underlying issues such as social or emotional disadvantages to plan intervention.
• Address concerns like stress and mental health; provide coping strategies.
• Act as mentors to provide guidance, motivation and emotional support.
• Customize engagement programmes for individuals and groups with stakeholders.
• Conduct home visits with school staff and make referrals where appropriate.
• Document counselling activities and weekly case summaries for each student.
• Share counselling tips with teachers and stakeholders at termly platforms.

Skills

Counselling skills

Student engagement

Emotional regulation

Relationship building

Education

Diploma in counselling or psychology

Job description

Contract Period:

1 Jan 2027 to 31 Dec 2027

Working hours (Total 1080 hours):

• Mondays, Tuesdays, Thursdays and Fridays: 8.00am to 4.00pm (inclusive of 1-hour compulsory lunch break)
• Wednesdays: 9.00am to 4.00pm (inclusive of 1-hour compulsory lunch break)
• Service is not required on Saturdays, Sundays and gazetted public holidays

Scope of services:

1. To meet up with students who require intervention. To engage and interact to build rapport with students. To use counselling skills & techniques to encourage the discussions of emotions and experiences, so as to understand the educational macro- and micro system of the students.
2. To help identify precisely the underlying issues such as social or emotional disadvantages, discrimination, poverty or trauma, etc. for accurate planning of intervention measures in order to enhance students' connectedness to school and build resilience.
3. To appropriately address concerns or issues faced by students such as but not limited to stress, mental health, and socio-emotional wellbeing. To equip students with coping strategies to manage their concerns and apply them when needed.
4. To act as mentors to provide guidance, motivation, emotional support, coaching and role-modelling to students.
5. To customise engagement programmes at individual and group level for targeted students with agreement from the relevant stakeholders. Examples of an engagement programme may include but not limited to:
   • planning for a bridging programme for long-term absentee to return back to class.
   • reflection-based and/or adventure-based activities that will contribute to positive student development and resilience.
   • provides an after-school care activities, after curriculum time to give additional engagement for at-risk students such as organizing a competition / games, problem-solving activities, cooking or singing workshop, etc.
6. To conduct home visits with school staff, meetings with stakeholders and make referrals where appropriate.
7. To monitor, follow up and communicate with stakeholders from within the school e.g. form teachers, school leaders, etc when required. Communication with parents and relevant external agencies will be on an invitation basis and/or in the presence of the programme in-charge education officer.
8. To ensure proper documentation to record counselling and engagement activities for individual students including summary of cases under his/her charge to be submitted at the end of each week.
9. To manage administrative load when working with external stakeholders' / service providers in engagement of students and/or parents.
10. To share counselling tips with teachers and other stakeholders at selected platforms at least once a term.

The candidate should also

• be able to engage students using current digital communication platforms e.g. whatsapp, Instagram, telegram, etc.
• be competent to handle the tasks and responsibilities assigned
• abide by the ethical standards for counsellors and continuously improve his / her professional practice through ongoing supervision and professional development;
• follow school's Standard Operating Procedures with regard to consultation with and feedback to relevant school personnel on students counselled, dealing with parents;
• respect that the counselling records of students are the property of the school and that the records, both in hardcopy and softcopy would not be taken out of school at any time without permission of the school.

Qualifications, skills and experience:

1. At least a Diploma in counselling or psychology or equivalent
2. Experience in counselling or working with school-aged teenagers in a secondary school
3. Skills and professional competencies to support students' social, emotional, behavioural and personal development e.g. relationship building, communication, emotional regulation, conflict management, engagement, etc