Youth Case Worker & Mental Health Advocate

Singapore Association for Mental Health, The; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Singapore Association for Mental Health (SAMH) invites applications for the Case Worker/Social Worker within the SAY-IT! team.

You will oversee the YIT programme, deliver biopsychosocial assessments, and guide a multidisciplinary team to support at‑risk youths and their families. You will coordinate with schools, healthcare professionals and community partners, implement care plans, provide counselling, and ensure safe, data‑driven service delivery in line with programme objectives.

Qualifications

• Minimum degree in psychology, social work or related discipline.
• Minimum 1 year of relevant work experience preferred.
• Experience in social service agencies with youth work is an advantage.
• Experience with case management and counselling.
• Proficient in MS Word, Excel and PowerPoint; strong writing and communication skills.
• Strong organizational and time management skills with attention to detail.

Responsibilities

• Conduct biopsychosocial assessments of youth and families.
• Develop and implement individualized care plans in collaboration with clients, caregivers and multidisciplinary team members.
• Provide evidence-based psychosocial interventions including counselling, safety planning and family work.
• Monitor progress, evaluate effectiveness of interventions and adjust care plans accordingly.
• Coordinate care and maintain close communication with schools, healthcare professionals, community partners and relevant agencies.
• Participate in multidisciplinary case discussions and contribute to care planning and reviews.
• Assist in managing a caseload of youth clients under supervision of Supervisor.
• Support the full case management cycle: from intake, needs assessment, care planning, service coordination to discharge planning.
• Conduct regular check-ins with clients and caregivers to monitor progress and wellbeing.
• Liaise with external agencies (schools, hospitals, family service centres etc.) to facilitate referrals, joint sessions and care coordination
• Provide emotional support and practical guidance to youth clients under supervision.
• Build rapport and foster trust to enhance client engagement and motivation.
• Help coordinate case conferences and multi-disciplinary meetings.
• Identify presenting/underlying issues to design a care plan to enhance/maintain psychosocial functioning of clients.
• Link youths or caregivers with appropriate services for continuity of care.
• Conduct risk assessments and ensure safety plans.
• Administer K-10, PHQ-4, GAD-7 and PHQ-9, CSSR-S screening tools and/or other tools necessary for youths and ensure proper documentation.
• Identify and assess risks related to self-harm, suicide, abuse or neglect.
• Develop and implement safety plans where necessary, in consultation with the client, caregivers and team.

Skills

Communication skills

Documentation

Team collaboration

Education

Bachelor/Master in Psychology or Social Work

Tools

MS Word

Excel

PowerPoint

Database management

Job description

Singapore Association for Mental Health (SAMH) invites applications for the Case Worker/Social Worker within the SAY-IT! team.

You will oversee the YIT programme, deliver biopsychosocial assessments, and guide a multidisciplinary team to support at‑risk youths and their families. You will coordinate with schools, healthcare professionals and community partners, implement care plans, provide counselling, and ensure safe, data‑driven service delivery in line with programme objectives.