Worldwide Account Manager (Retail)

FedEx; Singapore; On-site; SGD 120,000 - 200,000; Full time

Job summary

FedEx in Singapore seeks a high-energy enterprise sales professional to drive global revenue growth and expand market presence. You will own strategic accounts, nurture long-term partnerships, and lead consultative pre-sales engagements to craft compelling solutions.

With 5+ to 8+ years in luxury retail or related sales, you will design tailored account plans, coordinate cross-functional teams, and deliver value-based proposals to a worldwide client base.

Qualifications

• Proven ability to influence, persuade, negotiate and make decisions.
• Strong networking and communication skills across global stakeholders.
• Excellent presentation abilities with client-facing experience.

Responsibilities

• Deliver Global Sales Growth by implementing enterprise sales strategies.
• Develop strategic accounts across regions with tailored plans.
• Drive customer acquisition and retention to maximize lifetime value.
• Lead consultative pre-sales engagements and translate needs into proposals.
• Manage solutions, pricing strategies, and value-based proposals.
• Oversee onboarding and activation for new enterprise clients.
• Provide post-sales account management and performance reviews.
• Monitor market dynamics and competitor strategies.
• Collaborate with product, operations, and marketing teams.

Skills

Influencing & negotiation

Presentation skills

Written & verbal communication

Networking

Decision making

Education

Bachelor's degree or equivalent

Job description

Responsible for driving global revenue growth by executing enterprise sales strategies across regions, expanding market presence, and building long-term client partnerships. This role focuses on business development, customer acquisition, and strategic account management to achieve ambitious worldwide sales targets.

What you will be responsible for:

• Deliver Global Sales Growth:Achieve and exceed worldwide sales targets by implementing effective enterprise sales and business development strategies.
• Strategic Account Development:Build, expand, and retain enterprise customer accounts across regions through tailored account plans and consultative engagement.
• Customer Acquisition & Retention:Drive new business opportunities while strengthening existing customer relationships to maximize lifetime value.
• Consultative Pre-Sales Engagement:Lead discovery sessions to understand customer needs and translate them into compelling proposals and solutions.
• Solution & Proposal Management:Develop customized commercial proposals, pricing strategies, and value-based solutions to address client requirements.
• Global Account Activation:Oversee seamless onboarding and activation processes for new enterprise clients to ensure a positive customer experience.
• Post-Sales Partnership:Provide ongoing account management, issue resolution, and performance reviews to sustain customer loyalty and satisfaction.
• Market & Competitor Intelligence:Monitor global market dynamics, competitor strategies, and emerging trends to refine sales approaches and maintain a competitive edge.
• Cross-Functional Collaboration:Partner with product, operations, and marketing teams to align go-to-market strategies and deliver integrated client solutions.

You will be a great fit if you

• Hold a Bachelor's degree or equivalent
• Has five (8) years and above of professional experience in luxury retail or related vertical sales

Knowledge, Skills and Abilities

• Proven expertise in influencing, persuading, negotiating and decision making
• Comfortable networking with anyone
• Strong presentation skills
• Strong in written & verbal communication

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.