Workplace Ambassador

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore seeks a Site Operations professional to create welcoming environments for employees and guests, manage visitor registration, and support concierge services. You will coordinate meeting room bookings, transport requests, and mail deliveries, ensuring smooth operations and high service standards.

The role requires 2 years in hospitality or related fields, English proficiency, and strong communication skills.

Qualifications

• 2-years’ experience in Hospitality and/or Tourism sector or related professional area.
• Diploma or equivalent is required.
• Excellent English communication and professional manner.

Responsibilities

• Create a welcoming environment for clients and guests; provide authentic, timely service.
• Manage visitor registration and access using Visitor Management Systems (VMS).
• Coordinate and book conference rooms and support events within the office.
• Handle mail and courier services; maintain mail distribution records.
• Assist with concierge services including transport requests and daily operational tasks.

Skills

Verbal and written English

Strong communication skills

High interpersonal skills

Education

Diploma from an accredited institute

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Site OperationsCreate a comfortable, welcoming and hospitable experience for employees and their guestBoost agility in the workplace by managing up-to-date visitor informationHandle internal & external calls and correspondenceAnticipate client needs through observation to create memorable experiencesManage stationery requisition and related inventory managementAd-hoc responsibilities assigned by Workplace ManagerCustomer ServicesFoster a sense of community and create happiness at work for our team, our client and their guestCreating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely serviceVisitor ManagementProvide personable and efficient visitor registration servicesEnsure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS)Enhance safety and security of our client’s facility by management of visitor movementExecute emergency response plan to ensure safety of client and guest when necessaryConcierge ServicesDeliver concierge service with local expertise and insider knowledgeManage transportations request from visitors and employeesConference Meeting Room BookingAssist & educate client to achieve optimization and efficiency for meeting room bookings.Enhance user comfort and services by efficient turnaround of meeting rooms.Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.Mail Delivery ServicesOrganize receipt and deliveries of all mails and courier servicesManage mail distribution records and mail logsCandidate SpecificationExperienceo 2-years’ experience in Hospitality and/or Tourism sector or related professional areao Prior experience to manage meeting room services is an advantageo Diploma from an accredited instituteTask Skillso Proficiency with Microsoft Word, Excel and PowerPoint.o Good command of verbal and written EnglishPersonal Skillso Ability to meet tight schedules and deliver high quality of worko High level of communication and interpersonal skillsIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.