Workato Integration Engineer

NTUC FIRST CAMPUS LIMITED; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

NTUC FIRST CAMPUS LIMITED is seeking an experienced integration engineer to design, build, test, and deploy Workato-based workflows connecting SaaS apps, internal systems, and APIs. You will translate requirements into scalable solutions, manage connections, implement error handling, monitor performance, document architecture, and collaborate with stakeholders to deliver end-to-end processes.

You will mentor others and help govern platforms, including Day 1/Day 2 support and integration with AI

Qualifications

• Minimum 3 years hands-on experience building and deploying integrations on the Workato platform.
• Experience across Day 1 design/build and Day 2 maintenance/support of live integrations.
• Strong understanding of REST/SOAP APIs, JSON/XML, and data mapping.
• Experience with SOA and microservices architectures.
• Proficient in scripting languages for custom logic (JS/Python).

Responsibilities

• Design, develop, test, and deploy integration recipes in Workato.
• Translate business requirements into scalable integration solutions.
• Build and manage connections using Workato connectors; configure custom connectors.
• Implement error handling, retries, and monitoring for reliability.
• Troubleshoot integration issues in test and production environments.
• Document integration architecture, data flows, and specs.
• Collaborate with stakeholders and engineers to scope requirements.
• Apply broader tech knowledge (infrastructure, networking) to end-to-end solutions.
• Support governance including environment management and version control.
• Provide Day 1 development and Day 2 support; mentor others.

Skills

Workato

Integration design

REST/SOAP APIs

JSON/XML

JavaScript/Python

SOA & microservices

Data mapping

Monitoring & alerting

Troubleshooting

Education

Degree in Engineering or related field

Tools

HubSpot

Workday

ServiceNow

SQL Server

Oracle

MySQL

OAuth 2.0 / SAML / API keys

GCP / Google Workspace

Kafka / EventBridge

Job description

• Design, develop, test, and deploy integration recipes in Workato connecting SaaS applications, internal systems, and APIs

• Translate business and functional requirements into scalable, maintainable integration solutions

• Build and manage connections using Workato connectors, and configure custom connectors where needed

• Implement error handling, retry logic, and monitoring/alerting to ensure integration reliability

• Troubleshoot and resolve integration issues in test and production environments

• Document integration architecture, data flows, and technical specifications

• Collaborate with business stakeholders and other engineers to scope requirements

• Apply knowledge of technology areas beyond Workato — including infrastructure, networking and third-party system integration — to propose robust, end-to-end solutions.

• Identify potential areas of value-add and opportunities for process or platform improvement.

• Support platform governance — environment management, version control, recipe lifecycle, and best practices

• Leadership capability or experience mentoring other engineers

• Work independently to provide Day 1 development and Day 2 support, ensuring continued stability and performance of deployed solutions.

Education

• Degree in Engineering or related field

Experience

• Minimum 3 years of hands‑on experience building and deploying integrations on the Workato platform, with a track record of completed Workato projects (not just training/certification)

• Demonstrate experience across both Day 1 (design and build of new integrations) and Day 2 (ongoing maintenance, monitoring, and support of live integrations) — comfortable owning a recipe from initial delivery through production support and troubleshooting.

• Understanding of centralized data flows, data orchestrator, data governance, and system-of-record concepts

• Solid understanding of integration patterns (point-to-point, pub/sub, batch, real-time/event-driven)

• Understanding and experience with Service‑Oriented Architecture (SOA) and microservices‑based solutions

• Experience working with REST/SOAP APIs, webhooks, and JSON/XML data structures

• Working proficiency in scripting and leading programming languages (JavaScript, Ruby, Python, or similar) for custom logic within integration workflows

• Knowledge of relational databases (e.g., MS SQL Server, Oracle, MySQL)

• Experience with authentication protocols/methods (OAuth 2.0, SAML, API key management, MS Entra)

• Previous experience with IaaS/PaaS cloud environments

• Familiarity with common enterprise SaaS systems (e.g. HubSpot, Workday, ServiceNow, or similar)

• Understanding of data mapping, transformation, and error‑handling strategies

• Strong communication and presentation skills, both verbal and written, with the ability to convey and relate ideas to technical and non‑technical stakeholders

• Strong interpersonal skills and a collaborative, team‑oriented approach

• Strong work ethic, attention to quality, and ability to take ownership of deliverables

• Ability to quickly learn new concepts, technologies, and solve problems independently

• Experience in an Agile delivery environment

• Workato certification(s) (e.g., Workato Automation Pro)

• Experience in early childhood education, social services, or regulated sectors

• Knowledge of school management, CRM, HR, or finance enterprise systems

• Prior experience contributing to a Centre of Excellence or innovation function

• Familiar with Google Cloud Platform (GCP), integration with Google Workspace.

• Experience integrating AI/LLM services via Workato (e.g., OpenAI, Anthropic Claude, or other AI connectors/APIs within Workato recipes)

• Exposure to building AI‑driven automation workflows (e.g., document processing, conversational agents, intelligent routing)

• Exposure to RPA tools (e.g., UiPath) for automating legacy or UI‑only systems without accessible APIs — useful for scenarios where Workato's API‑based integration approach isn't sufficient

• Exposure to event brokers (Kafka, EventBridge, Pub/Sub, RabbitMQ) or EDI