Windows Infrastructure Expert (JD#11335)

Sciente International Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Sciente International Pte Ltd is hiring a Windows Infrastructure Expert with 2-3 years of experience in Windows operations, virtualization, and automation for leadership of technical initiatives within a financial services organization.

The role emphasizes incident management, RCA, and driving automation while ensuring production readiness and adherence to SLAs across enterprise environments.

Qualifications

• Bachelor's degree or equivalent in engineering/computer science.
• 2+ years of Windows infrastructure administration experience.
• Strong Windows Server, Hyper-V, and Failover Clustering expertise.
• Hands-on PowerShell scripting and Python automation.
• Experience with Active Directory patching tools and processes.
• Strong RCA, incident management, and problem management skills.

Responsibilities

• Lead and oversee Windows infrastructure operations, ensuring high availability, reliability, and SLA compliance across enterprise environments.
• Mentor team members, assign tasks, promote best practices, and support skill development.
• Manage critical incidents, conduct root cause analysis (RCA), resolve complex problems, and identify risks with technology changes.
• Champion automation, service improvements, and operational efficiency through process optimization and new technologies.
• Collaborate with architects, project teams, service managers, and stakeholders to support transformation initiatives and ensure production readiness of new solutions.
• Act as a key escalation point for clients, maintaining service quality, managing risks, and ensuring regulatory compliance.

Skills

Windows infrastructure administration

PowerShell scripting

Python automation

Root cause analysis

Incident management

Leadership / mentoring

Education

Bachelor's degree in Engineering/Computer Science or equivalent

Tools

Hyper-V

Windows Server Administration

Windows Failover Clustering

Active Directory patching tools

VMware technologies

Job description

Job Summary

We are hiring a Windows Infrastructure Expert with 2-3 years of experience in Windows Operations, virtualization, and automation. The ideal candidate will lead technical initiatives, drive service improvements, manage critical incidents, and support enterprise Windows environments within a financial services organization.

Mandatory Skill-set

• Bachelor's degree in Engineering/Computer Science or equivalent.
• Must have 2+ years of Windows Infrastructure Administration experience;
• Strong expertise in Windows Server Administration, Hyper-V, Windows Failover Clustering;
• Hands-on experience with PowerShell scripting, Python automation;
• Experience with Active Directory Windows patching tools and processes;
• Strong troubleshooting and incident management skills, including Root cause analysis (RCA), High severity/critical incident handling, Problem management.

Desired Skill-set

• Preferred candidates will bring expertise in VMware technologies, HPE infrastructure, and ITIL-based operations, along with strong leadership, mentoring, and stakeholder management capabilities.
• Prior experience in large enterprise or financial services environments will be considered a significant advantage.

Responsibilities

• Lead and oversee Windows infrastructure operations, ensuring high availability, reliability, and SLA compliance across enterprise environments.
• Drive technical excellence by mentoring team members, assigning technical tasks, promoting best practices, and supporting skill development;
• Manage critical incidents, conduct root cause analysis (RCA), resolve complex problems, and identify risks associated with technology changes;
• Champion automation, service improvements, and operational efficiency through continuous process optimization and adoption of new technologies;
• Collaborate with architects, project teams, service managers, and stakeholders to support transformation initiatives and ensure production readiness of new solutions;
• Act as a key escalation point for clients, maintaining service quality, managing risks, and ensuring compliance with regulatory and organizational requirements.

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639