West Coast - Operations Executive (Nursing Home)

THE LENTOR RESIDENCE PTE LTD; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

The Lentor Residence Pte Ltd seeks an experienced Operations Executive to support the Operations Manager in managing administrative and operational facets of a nursing home on the West Coast. The role covers kitchen, laundry, housekeeping, security, front desk, facilities and maintenance.

Key duties include regulatory compliance, safety, quality standards, coordinating with healthcare professionals, inventory management, and developing emergency protocols.

Qualifications

• Strong problem-solving skills.
• Excellent communicator to staff of all levels.
• Strong organizer and able to coordinate among different stakeholders.
• Process oriented and analytical.

Responsibilities

• Assist the Operations Manager in overseeing administrative and operational aspects of the nursing home.
• Ensure compliance with regulations, including healthcare licensing, safety, and quality standards.
• Collaborate with healthcare professionals to ensure quality care delivery, scheduling, and resolving operational issues.
• Manage inventory levels.
• Implement and monitor quality assurance programs, identifying areas for improvement.
• Develop and maintain protocols for handling emergencies, ensuring staff readiness.
• Facilitate clear communication channels within the nursing home and with external stakeholders, and prepare regular reports on operational metrics.
• Address concerns and feedback.
• Identify potential risks and implement strategies to mitigate them, including safety protocols.

Skills

Problem-solving

Organization

Communication

Stakeholder coordination

Education

Diploma in any discipline

Job description

We are seeking an experienced Operations Executive for our nursing home in West Coast.

As an Operations Executive in a nursing home, you play a crucial role in assisting the Operations Manager in overseeing various administrative and operational aspects, including Kitchen, Laundry, Housekeeping, Security, Front Desk, Facilities & Maintenance.

Duties & Responsibilities:

• Ensuring compliance with regulations, including healthcare licensing, safety, and quality standards.
• Ensuring safety of the nursing home, including equipment and infrastructure.
• Collaborating with healthcare professionals to ensure quality care delivery, scheduling, and resolving any operational issues.
• Managing inventory levels.
• Implementing and monitoring quality assurance programs, identifying areas for improvement.
• Developing and maintaining protocols for handling emergencies, ensuring staff readiness.
• Facilitating clear communication channels within the nursing home and with external stakeholders, and preparing regular reports on operational metrics.
• Addressing concerns and feedback.
• Identifying potential risks and implementing strategies to mitigate them, including safety protocols.

Key requirements:

• Strong problem-solving skills and driven to excellence.
• Electrical / Electronics Engineering an added advantage
• Strong organizer and able to coordinate among different stakeholders.
• Process oriented and analytical.
• Excellent communicator to staff of all levels.
• Diploma in any discipline