Wellness Centre Manager

MEI YAN E SHENG PTE. LTD.; Singapore; On-site; SGD 47,000 - 69,000; Full time

Job summary

MEI YAN E SHENG PTE. LTD. in Singapore is seeking a responsible Centre Manager to oversee the daily operations of our Massage & Wellness Centre, including direct massage services as needed and staff supervision.

You will manage appointments, schedules, stock, and admin while maintaining hygiene and high service standards, working shifts including weekends and public holidays when required.

Qualifications

• Experience in massage therapy and client care.
• Prior supervisory or managerial experience preferred.
• Excellent communication and customer service skills.
• Responsible, hands-on, and able to work independently.
• Willing to work shifts, weekends and public holidays when required.

Responsibilities

• Oversee daily centre operations and ensure smooth running of the outlet.
• Provide massage therapy services to customers as part of regular duties.
• Manage customer appointments, staff schedules and manpower arrangements.
• Supervise staff to maintain service standards and customer satisfaction.
• Attend to customer enquiries, requests and feedback professionally.
• Ensure the centre is clean, hygienic and well maintained at all times.
• Handle daily sales records, stock monitoring and general administrative duties.

Skills

Massage therapy experience

Supervisory/managerial experience

Communication skills

Customer service

Hands-on and independent

Shift work availability

Job description

We are looking for a responsible and hands-on Centre Manager to oversee the daily operations of our Massage & Wellness Centre.

Job Responsibilities:

1. Oversee daily centre operations and ensure smooth running of the outlet.
2. Provide massage therapy services to customers as part of regular duties.
3. Manage customer appointments, staff schedules and manpower arrangements.
4. Supervise and guide staff to maintain good service standards and customer satisfaction.
5. Attend to customer enquiries, requests and feedback professionally.
6. Ensure the centre is clean, hygienic and well maintained at all times.
7. Handle daily sales records, stock monitoring and general administrative duties.

Requirements:

1. Relevant experience in massage therapy.
2. Supervisory or managerial experience preferred.
3. Good communication and customer service skills.
4. Responsible, hands-on and able to work independently.
5. Able to work shifts, weekends and public holidays when required.