Wellness Advisor

OGAWA HEALTH-CARE PTE. LTD.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Benefits offered by this job

Basic Salary

Sales incentives

Commission

Training & knowledge development

Career development opportunities

8 days off per month

Job summary

OGAWA HEALTH-CARE PTE. LTD. is seeking enthusiastic Wellness Advisors for our retail outlets islandwide. You will understand customers’ wellness needs, demonstrate products, and tailor recommendations to create a personalised shopping experience.

In this role you will drive sales through consultative selling, maintain strong product knowledge, and support daily outlet operations. Training is provided and weekend/public holiday work is expected.

Qualifications

• Passionate about retail, customer service and wellness products.
• Friendly, confident and comfortable communicating with customers.
• Sales-driven with a positive attitude.
• Good interpersonal and communication skills.

Responsibilities

• Welcome and engage customers in a professional and friendly manner.
• Understand customers’ wellness needs, lifestyle and preferences.
• Recommend suitable OGAWA wellness products and solutions.
• Conduct product demonstrations and guide customers through product trials.
• Provide product comparisons and personalised recommendations.
• Achieve individual and outlet sales targets through consultative selling.
• Build and maintain good long-term relationships with customers.
• Follow up with customers and provide appropriate after-sales support.
• Maintain a clean, organised and presentable showroom.
• Participate in roadshows, promotional events, product launches and wellness campaigns.

Skills

Retail experience

Customer service

Sales-oriented

Communication skills

Teamwork

Job description

We are looking for enthusiastic and customer-focused individuals to join our retail team as a Wellness Advisor.

As a Wellness Advisor, you will go beyond traditional retail selling. You will understand customers’ wellness needs, introduce suitable OGAWA wellness solutions, provide professional product demonstrations, and create a personalised customer experience.

Job Responsibilities

• Welcome and engage customers in a professional and friendly manner.


• Understand customers’ wellness needs, lifestyle and preferences.


• Recommend suitable OGAWA wellness products and solutions.


• Conduct product demonstrations and guide customers through product trials.


• Provide product comparisons and personalised recommendations.


• Achieve individual and outlet sales targets through consultative selling.


• Build and maintain good long-term relationships with customers.


• Follow up with customers and provide appropriate after-sales support.


• Maintain strong knowledge of OGAWA products, promotions and new launches.


• Support daily outlet operations and sales transactions.


• Maintain a clean, organised and presentable showroom.


• Participate in roadshows, promotional events, product launches and wellness campaigns.


• Perform other retail-related duties as assigned.

Requirements

• Passionate about retail, customer service and wellness products.


• Friendly, confident and comfortable communicating with customers.


• Sales-oriented with a positive working attitude.


• Good interpersonal and communication skills.


• Able to work independently and as part of a team.


• Able to work retail hours, weekends and public holidays.


• Retail or sales experience will be an advantage.


• Candidates without relevant experience are welcome to apply as training will be provided.

What We Offer

• Basic Salary


• Performance Incentive


• Sales Incentives


• Attractive Sales Commission


• Training and product knowledge development


• Career development opportunities


• 8 days off per month

Work Location:

OGAWA retail outlets islandwide

Join OGAWA and build a rewarding retail career while helping customers discover wellness solutions suited to their lifestyle and needs.