Retail Executive | Premium Lifestyle & Wellness Brand (AWS | VB | Commission)

JAC RECRUITMENT PTE. LTD.; Singapore; In loco; SGD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

13th month bonus

Sales commission

Quarterly bonus

Store incentives

14 days leave

Medical & dental

Descrizione del lavoro

We are seeking a passionate Retail Executive for a premium lifestyle and wellness brand across Singapore locations (Orchard, Great World, Tiong Bahru). You will deliver exceptional customer experiences, provide personalized product recommendations, and build lasting relationships while hitting individual and store sales targets.

Ideal candidates have at least 2 years in retail or related fields, strong communication, and a consultative approach.

Competenze

• Minimum 2 years of experience in retail sales or related industries.
• Proven track record of achieving sales targets and delivering strong customer service.
• Strong communication, interpersonal, and relationship-building skills.
• Customer-focused with a consultative sales approach.
• Self-motivated, proactive, and results-driven.
• Comfortable working independently as well as in a team environment.
• Strong organizational skills with attention to detail.
• Comfortable working retail shifts, weekends, and public holidays.

Mansioni

• Deliver exceptional customer service and provide personalized product consultations to customers.
• Understand customers' needs and recommend suitable lifestyle, wellness, and home solutions.
• Drive sales through effective relationship building, customer engagement, cross-selling, and upselling.
• Achieve individual and store sales targets and KPIs.
• Manage customer enquiries via walk-ins, phone, email, WhatsApp, and online channels.
• Follow up on leads, quotations, and customers to maximize sales conversion opportunities.
• Build strong customer relationships to encourage repeat purchases and referrals.
• Support after-sales service, including order tracking and delivery coordination.
• Maintain showroom presentation, visual merchandising standards, and overall store cleanliness.
• Process sales transactions, quotations, invoices, and sales orders accurately.
• Coordinate stock availability, order fulfilment, and delivery schedules.
• Support marketing campaigns, product launches, events, and customer engagement activities.
• Collaborate closely with team members to ensure smooth daily showroom operations.

Conoscenze

Retail sales

Customer service

Communication

Relationship building

Teamwork

Organization

Multitasking

Strumenti

CRM systems

POS systems

Shopify

Odoo

Computer literacy

Descrizione del lavoro

Help Customers Improve Their Well-Being Through Meaningful Retail Experiences

Are you passionate about sales, customer service, and building genuine relationships with customers?

Join a growing premium lifestyle and wellness brand that is committed to helping people make better lifestyle choices through high-quality products and personalized service. We are looking for enthusiastic and customer-focused Retail Executives to support our expanding retail operations across Singapore.

This is an excellent opportunity for individuals from retail, hospitality, luxury, wellness, furniture, home & living, or customer-facing sales backgrounds who enjoy consultative selling and delivering exceptional customer experiences.

Working Location: Multiple locations across Singapore:

• Orchard Area


• Great World


• Tiong Bahru

Retail roster and deployment will be based on business requirements.

Working Hours: Retail roster basis

• 40 working hours per week


• 9 working hours per day (inclusive of breaks)


• 2 rotating shifts

Showroom operating hours: 9:30am to 9:30pm

Job Summary

We are seeking a passionate and customer-focused Retail Executive to join a premium lifestyle and wellness brand. In this role, you will be responsible for delivering exceptional customer experiences, providing personalized product recommendations, and building long-term relationships with customers while achieving individual and store sales targets.

You will manage customer enquiries, follow up on sales opportunities, support showroom operations, and contribute to the overall success of the retail business. This is an excellent opportunity for individuals who enjoy consultative selling, customer engagement, and working in a premium retail environment.

The ideal candidate is sales-driven, service-oriented, and confident in engaging customers.

Job Responsibilities

• Deliver exceptional customer service and provide personalized product consultations to customers.


• Understand customers' needs and recommend suitable lifestyle, wellness, and home solutions.


• Drive sales through effective relationship building, customer engagement, cross-selling, and upselling.


• Achieve individual and store sales targets and KPIs.


• Manage customer enquiries via walk-ins, phone, email, WhatsApp, and online channels.


• Follow up on leads, quotations, and customers to maximize sales conversion opportunities.


• Build strong customer relationships to encourage repeat purchases and referrals.


• Support after-sales service, including order tracking and delivery coordination.


• Maintain showroom presentation, visual merchandising standards, and overall store cleanliness.


• Process sales transactions, quotations, invoices, and sales orders accurately.


• Coordinate stock availability, order fulfilment, and delivery schedules.


• Support marketing campaigns, product launches, events, and customer engagement activities.


• Collaborate closely with team members to ensure smooth daily showroom operations.

Requirements

• Minimum 2 years of experience in retail sales, customer-facing sales, hospitality, luxury retail, wellness, home & living, furniture, or related industries.


• Proven track record of achieving sales targets and delivering strong customer service.


• Strong communication, interpersonal, and relationship-building skills.


• Customer-focused with a consultative sales approach.


• Self-motivated, proactive, and results-driven.


• Comfortable working independently as well as in a team environment.


• Strong organizational skills with attention to detail.


• Comfortable working retail shifts, weekends, and public holidays.


• Proficient in basic computer applications and sales administration tasks.

Preferred Experience

• Premium retail, luxury retail, furniture, bedding, home & living, wellness, or lifestyle products.


• Experience using CRM systems, POS systems, Shopify, Odoo, or similar platforms.


• Mandarin-speaking ability will be an advantage to communicate with a wider customer base.

Ideal Candidate

• Passionate about customer service and sales.


• Confident in engaging customers and closing sales.


• Professional, polished, and customer-centric.


• Enjoys building long-term customer relationships.


• Positive attitude with a willingness to learn and grow.


• Comfortable representing a premium lifestyle and wellness brand.

Why Join Us?

AWS (13th Month Bonus)

Sales Commission

Quarterly Performance Bonus

Store Performance Incentives

14 Days Annual Leave

Medical & Dental Benefits

Comprehensive Product Training

Career Development Opportunities

Exposure to a Premium Lifestyle & Wellness Industry