Welding Engineer

ITW WELDING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

ITW WELDING SINGAPORE PTE. LTD. is seeking a welding specialist with deep product knowledge to drive welding process recommendations and deliver value to customers.

You will train channel partners and end-users, and align with Sales & Marketing on competitive positioning. The role involves collaboration with overseas factories to evaluate filler metals and equipment, visits to end users for discovery, demos and troubleshooting, and travel up to 40% across SEA.

Qualifications

• Diploma or bachelor’s degree in welding with at least 5 years of experience.
• Deep understanding of welding products, equipment and consumables.
• Familiar with ASME Sec 9, B31.3, AWS D1.1, EN ISO welding codes.
• Hands-on welding ability and knowledge of welding automation.
• Strong communication and relationship-building with decision makers.
• Self-starter with teamwork and independent decision-making.
• Willing to travel up to 40% across SEA.

Responsibilities

• Serve as product expert driving welding process recommendations.
• Provide training and technical support for channel partners and end-users.
• Coordinate with sales & marketing on competitive positioning and value propositions.
• Manage Welding Technical centre activities including welding procedure development and productivity analysis.
• Maintain safe working environment in the technical centre.
• Collaborate with overseas factories to evaluate filler metals and welding equipment.
• Visit end users for discovery work, trainings and troubleshooting.
• Communicate with customers to stay informed on technical requirements.
• Support Sales & Marketing on day-to-day activities and inquiries.
• Assist to convert ITW solutions delivering customer value.

Skills

Welding knowledge

Presentation skills

Customer liaison

Travel readiness

Education

Diploma or Bachelor's degree

Tools

Welding codes knowledge

Welding equipment familiarity

Job description

Job Description:

Job requires passion for welding and a genuine desire to make a positive impact on customer experiences. Need to work in close collaboration with Sales & Marketing team to identify, develop and prioritise key customer opportunities, assisting in development of solution value-based presentations and to create differentiated value in key market segments.

Responsibilities and Duties:

• To serve as product expert driving welding process recommendations.
• Apply process, product, and technical expertise to provide training & technical support for channel partners and end-users.
• Internal liaison with sales & marketing teams relative to competitive positioning (value proposition); innovation opportunities, voice of customer needs.
• To manage Welding Technical centre’s day to day activities like generating welding procedure development, productivity comparison analysis, new product developments.
• Responsible to keep safe working environment in the technical centre.
• Work with overseas factories to evaluate the filler metals & welding equipment as per our customer needs.
• To visit end users for conducting discovery work, trainings, Demo & troubleshooting for the products.
• Communicate with the end customer via phone/emails/visits to stay informed technical requirements of ongoing & upcoming projects.
• Support Sales & Marketing team on day-to-day activities & customer inquiries.
• Assist to develop, validate and execute the conversion to ITW solution that will deliver value to the customers.

Qualifications:

• Diploma or bachelor’s degree with a minimum of 5years of experience in welding field.
• In-depth technical understanding of welding products, equipment, and consumables.
• Technically conversant with Welding Codes such as ASME Sec 9, B31.3, AWS D1.1, DNV fabrication & type approval codes, EN ISO welding codes.
• Hands on welding ability; Well conversant with the latest welding &automation technologies.
• Ability to communicate and build relationships with key decision makers and influencers with excellent presentation skills to support the conversion process.
• Must be a self-starter, have a strong desire to succeed, be an excellent team player, and possess the ability to make independent decisions based on all data available with follow through to completion.
• Up to 40% travel required around SEA countries.