WeChat Pay - Business Development Intern

Tencent; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Tencent Singapore is seeking a proactive contributor for WeChat Pay expansion. You will partner with BD and KA merchants to strengthen relationships, explore new business opportunities, and coordinate access, materials and activities.

You will perform store inspections, monitor payment health, and gather competitive intelligence to inform strategy, with on-site and online research as needed. You will communicate product updates to partners including merchants, banks, fintechs and government

Qualifications

• Excellent communication skills and bilingual English/Mandarin.
• Strong project management and execution capabilities.
• Self-motivated with ability to work independently.
• Familiarity with the WeChat Pay ecosystem and payments operations.
• Experience in industry operations or merchant/channel management preferred.

Responsibilities

• Collaborate with BD to strengthen customer relations and explore business opportunities; coordinate with KA merchants.
• Conduct market research including store inspections, market dynamics, and user research to assess payment health and user experience.
• Arrange on-site material deployment where not covered by institutions.
• Communicate product updates and opportunities with partners, e.g., merchants, banks, fintechs, government.
• Explore collaboration opportunities with university clubs and commercial areas to boost user community marketing penetration and observe consumption.

Skills

Communication skills

Bilingual English/Mandarin

Project management

Self-motivated

WeChat Pay ecosystem

Merchant operations

Job description

Business Unit WeiXin Group(WXG) is responsible for the construction and operation of the Weixin ecosystem and leveraging Weixin's open platforms such as Official Accounts, Mini Programs, Weixin Pay, WeCom and search function. WXG provides solutions and connectivity for intelligent upgrades across all industries. WXG is also responsible for the development and operation of QQ Mail, WeRead and other products.

What The Role Entails

About WeChat Pay

WeChat Pay is a mobile payment and digital wallet service integrated within the WeChat app, launched by Tencent in 2013. It allows users to make secure payments via QR codes, transfer money, pay bills, and shop online. WeChat Pay is looking to expand internationally to create a larger network of merchants and convenience for WeChat users globally. With over 1.3 billion users worldwide, WeChat is changing the mobile landscape by connecting people, services, and businesses by offering a seamless experience within the WeChat ecosystem, providing a convenient way to handle both everyday transactions and larger purchases.

Responsibilities

• Business Operations: Collaborate with Business Development (BD) to strengthen customer relations and explore business opportunities . Facilitate cooperation with Key Account (KA) merchants or institutions regarding access, materials, and activities.
• Market Research, including but not limited to: A. Store Inspection: Conduct on-site visits to assess the material deployment of offline stores. B. Market Dynamics: Regularly gather crucial market information through online research, industry reports, and on-site visits to assess and compare payment health. C. User Research: Conduct on-site visits or online surveys to gather statistics on user penetration rate and user experience.
• Material Deployment: Arrange on-site material deployment for areas or scenarios not easily covered by institutions.
• Business Communication: Assist in the communication explaining our product updates and opportunities with our business partners, eg. merchants, banks, fintechs, government, and companies.
• Collaboration Exploration: Forge collaborations with university clubs, key commercial areas, etc., to execute user community marketing penetration, observe consumption in situ, conduct research and statistical analysis, and explore cooperation opportunities within the WeChat ecosystem.

Requirements

Who We Look For

• Excellent communication skills, coupled with enthusiastic and exothermic personality.
• Require bilingual proficiency as communications with global and HQ teams are conducted in both English and Mandarin.
• Strong project management and execution capabilities, able to deliver high-quality summary and analysis reports
• Self-motivated and self-managed, capable of independently and proactively completing work tasks
• Familiarity with the WeChat and WeChat Pay product ecosystem, understanding of payment industry operations, and preferably with experience in industry operations, merchant operations, or channel management with successful project experience

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.