Site Reliability Engineer Intern

Tencent International Service Pte. Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Tencent International Service Pte. Ltd. is seeking a skilled DevOps engineer to design, deploy, and manage CI/CD pipelines and Kubernetes deployments in a production environment.

You will architect microservices, implement proactive monitoring, and drive automation to improve reliability and performance. The role emphasizes ownership, collaboration with development and QA teams, and the ability to respond quickly to incidents while ensuring maximum uptime and seamless operations in a fast-paced

Qualifications

• Experience designing and deploying CI/CD pipelines for production systems.
• Experience administering Linux environments and Kubernetes clusters.
• Experience with distributed microservices architectures.
• Experience monitoring with Prometheus or Zabbix.
• Strong ownership mindset and ability to work with cross-functional teams.

Responsibilities

• Design, deploy, and manage CI/CD pipelines to ensure smooth and consistent delivery of software to production.
• Administer, scale, and optimize Kubernetes deployments, ensuring high availability and fault tolerance for all applications.
• Architect and maintain microservices infrastructure for seamless communication and robust security.
• Implement, customize, and oversee monitoring solutions for proactive detection of anomalies and bottlenecks.
• Lead capacity planning and resource management, benchmarking and tuning system performance.
• Identify, troubleshoot, and remediate issues affecting critical service operations to maximize uptime.
• Create, maintain, and enhance SOPs for consistency in operational tasks.
• Manage high-severity incidents with cross-functional coordination and rapid recovery.
• Innovate and develop automated operational tools to minimize manual intervention.
• Collaborate with development, QA, and business teams to align infrastructure with goals.

Skills

CI/CD pipelines

Kubernetes

Microservices

Automation

Linux

Bash

Go

Python

Networking

Incident management

Ownership

Education

Bachelor's degree in Computer Science or Information Systems or related fields

Tools

Docker

Kubernetes

Prometheus

Zabbix

Job description

Business Unit

WeiXin Group(WXG) is responsible for the construction and operation of the Weixin ecosystem and leveraging Weixin's open platforms such as Official Accounts, Mini Programs, Weixin Pay, WeCom and search function. WXG provides solutions and connectivity for intelligent upgrades across all industries. WXG is also responsible for the development and operation of QQ Mail, WeRead and other products.

What the Role Entails

• Design,deploy,andmanageCI/CDpipelinestoensuresmoothandconsistentdeliveryofsoftwaretoproduction.
• Administer,scale,andoptimizeKubernetes(k8s)deployments,ensuringhighavailabilityandfaulttoleranceforallapplications.
• Architectandmaintainmicroservicesinfrastructure,ensuringseamlesscommunication,efficientscaling,androbustsecurity.
• Implement,customize,andoverseemonitoringsolutionsforproactivedetectionofsystemanomaliesandperformancebottlenecks.
• Leadcapacityplanningandresourcemanagementefforts,leveragingpressuretestingtobenchmark,tune,andenhancesystemperformance.
• Swiftlyidentify,troubleshoot,andremediateissuesaffectingcriticalserviceoperations,ensuringmaximumuptimeandminimaldisruptiontousers.
• Proactivelyparticipateinthecreation,maintenance,andenhancementofStandardOperatingProcedures(SOPs)toensureuniformityinoperationaltasks.
• Managehigh-severityincidentsandeventswithsignificantcustomerimpact,focusingonrapiddetection,analysis,andrecoverywhilecoordinatingwithcross-functionalteams.
• Innovateanddevelopautomatedoperationaltoolsandsystemstominimizemanualinterventionsandstreamlineprocesses.
• Collaboratecloselywithdevelopment,QA,andbusinessteamstoaligninfrastructureandoperationswithorganizationalgoalsandcustomerneeds.

Who We Look For

• Bachelor'sorhigherdegreeinComputerScience,InformationSystemsorrelatedfields
• Hands-onexperiencewithatleastoneoftheprogramminglanguages:Bash,Go,Python
• GoodcommandofLinuxenvironmentwithdeepunderstandingoftheLinuxOperatingSystem,includingKernel,Memory,Process,Threads,Static/SharedLibraries,IPC,Signals
• UnderstandingofstandardnetworkingprotocolssuchasHTTP,DNS,SSL,TCP/IP,ICMP
• Experienceinlarge-scaledistributedenvironments.FamiliaritywithdistributedsystemsincludingtheCAPTheorem,Microservices
• ExperiencewithcontainertechnologysuchasDocker,Kubernetes
• ExperiencewithmonitoringtoolslikePrometheus,Zabbix
• Strongsenseofownership,customerservice,andintegritydemonstrated
• Passionforeliminatingrepetitivemanualprocessesusingautomation
• Fastlearningabilityandagoodteamplayer
• FluencyinbothEnglishandMandarintodealwithinternationalstakeholdersandstakeholderswhoarebasedinHQ

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.