Warehouse Senior Associate

Chanel, Inc.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Chanel Singapore Distribution Center is seeking a proactive Operations Support lead to oversee fragrance and beauty warehouse activities. You will report to the Warehouse Supervisor and collaborate with customer service to ensure superior service levels and agile responses to business needs.

Responsibilities include leading a daily inbound/outbound workflow, maintaining inventory accuracy, and driving safety and efficiency initiatives while developing the team and supporting cross-functional

Qualifications

• Experience leading a distribution/warehouse team.
• Excellent English communication skills.
• Proficient in MS Office and WMS systems.

Responsibilities

• Coordinate daily inbound, outbound and inventory activities.
• Lead and develop a cohesive warehouse team.
• Ensure best-in-class order fulfillment and stock turnover.
• Champion health, safety, 5S and quality standards.
• Report operational updates and risks to the supervisor.

Skills

Leadership

People management

Staff development

English proficiency

MS Office & WMS familiarity

Operational planning

Tools

MS Excel

Outlook

WMS systems

Job description

About The Role

We are seeking a professional to support our Fragrance and Beauty operations in our Singapore Distribution Center. Reporting to the Warehouse Supervisor and working in proximity with the customer service team, you will develop excellency in operational support to delight our clients, and agility to meet the business requirements.

Impact You Can Create In The Role

People Management

• Manage and lead an effective and cohesive team which can work towards the target, and to monitor the performance and productivity of the team in achieving our brand performance, financial health, leadership & people strength, sustainability and client engagement objectives
• Motivating and encouraging teamwork within the workforce and provide proper coaching and focus staff development for the team
• Coordinate daily workforce allocation and operational resources within the assigned area to support service level achievement and productivity targets.
• Support the resolution of day-to-day operational issues and elevate complex deviations to the Warehouse Supervisor where appropriate.
• Act as an enabler for the team by removing obstacles and supporting day-to-day success
• Foster a culture of psychological safety where team members feel comfortable sharing feedback, raising concerns, and contributing ideas
• Promote an environment for personal growth and development opportunities

Warehouse Management

• Coordinate and support daily inbound, outbound and inventory activities within the assigned team to ensure operational targets are achieved.
• Ensure perfect service with best-in-class order fulfillment, reasonable inventory level and healthy stock turnover for both merchandise and non-merchandise in the warehouse

Operational Excellence & Process Ownership

• Champion compliance with established Health & Safety, security, housekeeping, 5S and quality standards within the assigned operational area.
• Support the creation and implementation of operational SOPs and ensure team adherence to established processes and work instructions.

Leadership

• Promote the highest standards of inter and intra team communication, and to deliver operational and customer service excellence within own team and cross functionally
• Regularly report key operational updates to the Warehouse Supervisor and highlight any risks or improvement opportunities

You Are Energized by

• Learning every day and developing your skills in term of operation management and people management
• Leading the day-to-day operations of the Fragrance and Beauty distribution center team with a hands-on mindset, delivering the best service, agility and lead-time to the retail team while supporting team development

What You Will Bring

• Leadership, collaboration and people management skills
• Spoken and written English.
• High energy to manage day to day operations and staff development
• Basic proficiency in Microsoft Office tools (Excel, Outlook, etc.)
• Familiarity with WMS systems

What Chanel Can Offer You

• The opportunity to join the most iconic luxury brand worldwide and learn from the luxury beauty market leader in Southeast Asia
• An ongoing learning and development opportunity, to ensure you remain at the leading edge of supply chain management, digitalization and automation
• A fulfilling career, with opportunities to evolve beyond initial role
• A nurturing and supportive work environment focused on personal growth and team collaboration

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe the uniqueness of each individual enhances the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.