Warehouse Customer Support & Operations Coordinator

WECRUIT PTE. LTD.; Singapore; On-site; SGD 31,000 - 50,000; Full time

Job summary

Wecruit Pte Ltd in Singapore is seeking a detail-oriented Operations Administrator to support warehouse activities. You will process data in the WMS or customers' systems, manage daily customer communications by email and phone, and verify billing summaries.

The role requires vigilance in coordinating inbound and outbound schedules with the Operations team, escalating issues promptly, and performing ad-hoc administrative duties as needed.

Qualifications

• Any customer service experience or warehouse admin experience is a plus.

Responsibilities

• Process data updates in the WMS and/or customers' systems.
• Maintain daily communications with customers via email and phone.
• Verify billing summaries against supporting documents.
• Coordinate inbound/outbound activities with the Operations team.
• Escalate irregularities or customer issues to the supervisor.
• Perform other ad-hoc admin duties as assigned.

Skills

Data processing

Customer service

Warehouse admin

Tools

WMS

Job description

Wecruit Pte Ltd in Singapore is seeking a detail-oriented Operations Administrator to support warehouse activities. You will process data in the WMS or customers' systems, manage daily customer communications by email and phone, and verify billing summaries.

The role requires vigilance in coordinating inbound and outbound schedules with the Operations team, escalating issues promptly, and performing ad-hoc administrative duties as needed.