Ward Service Associate (NTFGH/JCH)

Ng Teng Fong General Hospital; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Ng Teng Fong General Hospital (NTFGH) invites applications for Ward Service Associate roles at JurongHealth Campus to deliver compassionate patient care and reliable food service across wards.

You will serve meals, check orders, assist with inventory, maintain cleanliness, and support nurses to meet patients' nutritional needs. A positive attitude, basic computer skills, and willingness to work staggered hours including weekends and public holidays are essential.

Qualifications

• Has a passion for healthcare.
• Min GCE N level or its equivalent.
• Experience in Food & Beverages is an advantage; those without experience but with healthcare passion are welcome.
• Possess excellent customer service with a can-do attitude.
• Self-motivated, independent, proactive and able to work cohesively with fellow team members.
• Basic computer literacy.
• Able to work on staggered hours with rotational weekends, including one Saturday or Sunday a week to meet operational needs; shifts 7am–4:30pm or 10:30am–8:00pm; able to work on public holidays.

Responsibilities

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Skills

Customer service

Teamwork

Proactive mindset

Basic computer skills

Stamina/Adaptability

Education

GCE O/N Level or equivalent

Job description

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

The Opportunity:

We are looking for Ward Service Associate to join us for various disciplines to provide high quality patient care.

Job Responsibilities:

• Provide excellent customer service to the patients

• Serving of food and drinks to patients and clearing it once patients have finished their meals

• Checking food served against patient meal orders

• Assist in inventory management

• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations

• Assist nurses to meet patient's nutritional needs

• Maintains levels of confidentiality and discretion of the patients.

• Any other ad-hoc duties as assigned by Manager

Job Requirements

• Has a passion for healthcare

• Min GCE N level or its equivalent

• Experience in Food & Beverages will be an advantage. Candidates who do not have the relevant experience but have a passion for the healthcare industry are welcome to apply

• Possess excellent customer service with a can-do attitude

• Self-motivated, independent, proactive and ability to work cohesively with fellow team members as part of a team

• Basic computer literacy

• Able to work on staggered working hours with rotational weekends, which includes one Saturday or Sunday a week to meet operational needs

  • from 7am – 4.30pm

  • from 10.30am – 8.00pm

• Able to work on public holidays

About us:

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering “Incredible Care & Health, Together”, reach out to us today.