Waitress

HONMAMON PTE. LTD.; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

HONMAMON PTE. LTD. in Singapore is seeking a customer-focused service staff to join our upscale sushi restaurant. You will take orders, cashier, handle reservations calls, and serve food and beverages, delivering warm and attentive hospitality.

The role requires outstanding communication, teamwork, and the ability to thrive in a fast-paced environment. Japanese language skills are a plus, and experience in fine dining is preferred. Weekend, public holiday, and overtime availability is expected.

Qualifications

• Guest-oriented with strong service focus.
• Excellent communication skills; Japanese is an advantage.
• Knowledge of Japanese cuisine dishes.
• Self-motivated, disciplined with good interpersonal skills.
• Proactive and efficient; able to work in fast-paced environment.
• Experience in upscale sushi restaurants.
• Able to work weekends, public holidays and overtime.
• Team spirit; positive working attitude; high service standards.

Responsibilities

• Take orders, cashier, handle reservations calls, and serve food & beverages.
• Provide excellent customer service at all times.
• Maintain high personal hygiene, appearance, and deportment at all times.
• Maintain cleanliness, sanitation, and upkeep outlet outlook.
• Perform opening and closing duties.
• Be an excellent team player.
• Undertake ad hoc duties assigned by supervisor/manager.
• Respond to customers' inquiries, build rapport with customers, resolve customers complaints.
• Manage customer experience and expectations.

Skills

Guest oriented service

Communication skills

Interpersonal skills

Team player

Customer service mindset

Job description

Roles & Responsibilities

• Perform daily operation tasks (eg. Taking orders, cashiering, attend to reservation phonecalls and serving food & beverages, etc)
• Provide excellent customer service at all time
• Maintain high standards of personal hygiene,appearance and deportment at all time
• Maintain cleanliness and sanitation and upkeep outlet outlook
• To perform opening and closing duties
• Excellent team player
• Undertake ad hoc duties being assigned by supervisor/manager
• Respond to customers' inquiries, build rapport with customers, resolve customers complaints
• Manage customer experience and expectation

Requirements

• Guest oriented and service focus
• Excellent communication skills. Proficiency in Japanese is an advantage
• Knowledge of various types of Japanese food dishes
• Self-motivated, discipline with good interpersonal skills
• Proactive and efficient
• Able to work in a fast-paced environment
• Proven experience working in upscale sushi restaurants.
• Team spirit
• Responsible and positive working attitude
• Able to maintain high standard of service quality
• Good experience in fine dining Restaurant
• Must prepare to work during weekends/public holidays and overtime as and when required