Waiter

XIAO LONG KAN CQ PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

XIAO LONG KAN CQ PTE. LTD. in Singapore is looking for a friendly restaurant service member to greet guests, escort them to tables, and explain menus with attention to portions and potential allergies.

You will take orders with a POS system, deliver meals and drinks, check IDs for alcohol, maintain a tidy dining area, and coordinate with kitchen staff to ensure accurate orders and timely service.

Qualifications

• Previous experience in a fast-paced dining environment is preferred.
• Strong communication and listening skills.
• Able to multitask and handle guest requests with courtesy.

Responsibilities

• Greet and escort customers to their tables.
• Present menu and provide information on portions, ingredients, and allergies.
• Inform customers about daily specials and make menu recommendations.
• Take orders accurately using POS or memorization.
• Serve food and drinks and ensure timely delivery.
• Check IDs for alcohol service and maintain tidy dining area.
• Communicate order details to kitchen staff and ensure order accuracy.

Skills

Customer service

POS operation

Attention to detail

Teamwork

Tools

POS software

Job description

Job Description

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests
• Any other duties as assigned by the Outlet Manager